There are many reasons for this, including inaccurate orders and delivery delays. Let’s discuss how you can squash food waste and increase your margins—all with tools included with Delivery Biz Pro’s eCommerce subscription delivery platform.    

Real-Time Inventory Management

The stock of one of your products can change quickly and frequently, depending on the season, weather, economic conditions, a promotion and more. Trying to manage all of these variables is next to impossible without a robust software solution to help you see what’s going on. 

Delivery Biz Pro can help you track inventory in real-time, so you aren’t caught off guard if an unexpected boost in sales depletes your stock. It can also be used to create purchase orders, or you can give your suppliers the power to manage their own inventory and create purchase orders — taking one more task off of your plate. 

Ultimate Order Accuracy

If a customer makes an order but it’s not fulfilled properly or if there’s a communication breakdown somewhere between the customer and the supplier, it can lead to an inaccurate order and wasted food. Failing to send written confirmation of the order placed, not notifying customers of the estimated time of delivery, and not confirming order address are all things that can contribute to failed deliveries. Here’s how to keep customers updated, accurately: 

Order Change Alerts

Consumers who are ordering their food online want to be able to experience the same kind of flexibility they have when ordering in person. Therefore, you need to be prepared and ready to make last-minute changes. Even if your kitchen can make the requested modification, don’t forget to alert your driver. With our convenient mobile app, you can send driver text messages, modify delivery routes, and even schedule a new pickup location with the click of a button. 

Automatic Order Confirmations

Communicate with your customers automatically during the entire order process and send them an estimated time of arrival. Sometimes customers make mistakes when placing a food order, but now both you and your customer will be on the same page when you use our software to send instant notices of order confirmation. 

Delivery Reminder Emails

Go one step beyond just sending an order confirmation and send delivery reminders to individual customers. This will reconfirm the items they will be receiving and the time or day they can expect their delivery to arrive. When it comes to successful deliveries, communication is key and Delivery Biz Pro has multiple tools to help you do just that. 

Product Management

Sometimes you can deliver the requested items but the way in which the products are received can result in a poor customer experience. For instance, packing hot and cold items together can make for an unpleasant meal. With Delivery Biz Pro, our software allows you to designate certain items to be packed separately from others so salads stay crisp and soups stay hot. 

Improve Delivery Times

When you’re in the business of delivering perishable products, time is of the essence. Whether you’re trying to get chilled meal kits or hot dinners to their destination quickly, improving delivery times is a common KPI for many delivery businesses. One of the easiest ways to do this is to focus on route optimization and enhance communication with your drivers. 

Delivery Biz Pro gives you a simple, organized way to show what needs to be dropped off, to whom, and at what location. Drivers are given the most efficient route for their deliveries including maps with turn by turn directions. Need to override the system to make a priority delivery? No problem — simply use the manual feature to rearrange stops. 

Improve Margin and Grow Your Business With Delivery Biz Pro

Food waste can eat away at a restaurant’s profit margin, and for those in the business of food delivery, it’s no different. Don’t let inaccurate orders, late deliveries, and miscommunication contribute to food waste and a negative margin — enlist the help of customer-focused eCommerce delivery software. Delivery Biz Pro accomplishes all of this, plus so much more. Give us a call or fill out our online form to request your free demo today. 

Photo by Maarten van den Heuvel from Pexels

The post Three Ways Delivery Businesses Can Reduce the Cost of Food Waste appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

Having an eCommerce store is the first step for most companies, but relying on a website alone and is not enough. If you’re ready to take your business to new heights, every delivery business should be taking full advantage of the opportunities provided by an eCommerce store by connecting it to customizable delivery management software like that from Delivery Biz Pro. Keep reading to learn more.

Increase Repeat Orders

One big advantage of having an eCommerce store is being able to track what your customers buy. This not only helps with inventory management, but also powers your marketing to current customers. Take order tracking a step further by analyzing customer buying habits and then offering suggestions based on those habits. For instance, when you connect Delivery Biz Pro to your eCommerce site, you can determine what products your customers buy and when they buy them and then use that information to send an alert reminding them that it’s time to buy.

A Store Set Up For Subscriptions 

We have been building eCommerce websites specifically for delivery businesses since 2007. As you may know, recurring home delivery businesses won’t work well with just any website store builder. If you went that route, with a generic website store builder, you’d have to integrate it with other new software and stitch these solutions together. In contrast, we provide you with one integrated, out-of-the-box solution for subscription delivery, eliminating any work or cost of patching separate solutions together, and informed by 13 years of experience creating customized subscription delivery eCommerce stores. 

Track Sales, Returns, and Deposits In Real-Time

With only a standalone eCommerce store, you may be able get detailed information related to sales and returns, but it takes time to process. A return can take days to show up in the system and this lag time can create big problems when you’re trying to manage inventory. But with a store synced with delivery software, your sales, returns, and bottle deposits are updated in real-time as your drivers make changes on the road. Our software can be accessed through a mobile app that allows your delivery drivers to manage transactions with the click of a button. Now if a driver has to correct an invoice, the change will be reflected online, immediately. 

 How To Make It Happen

We understand that setting up and running an online store is a big step for many small businesses, but it’s the only way to reach a bigger audience. If you really want your business to reach its full potential, pair it with the delivery software from Delivery Biz Pro. Getting started is easy. We’ll provide the support you need to integrate it with your current business processes and payments system so you can be up and running in no time. You’ll be able to create sales reports, inventory reports, and customer-specific reports that give you the data you need to analyze your business and make informed decisions.  

If you’re looking for tools that can help you grow your subscription delivery business, contact a member of our team. 

The post Why Your Subscription Delivery Business Needs Integrated Delivery Software appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

Since 1998, Delivery Biz Pro has provided food delivery companies like yours with an eCommerce marketplace integrated with delivery software — optimizing deliveries by analyzing and improving upon current delivery data. Our delivery management software is specially designed to help your business manage inventories, track sales, and eliminate any inefficiencies that your business might be experiencing. According to Upserve Restaurant Insider, 33% of American consumers saying that they would be willing to pay a higher fee for faster delivery services, it is more important now than ever to optimize your delivery services and business infrastructure. 

The Challenge: Moving Consumers to Buy Produce Online

Food delivery is a valuable service that makes life easier, however, consumers have yet to completely make the switch from visiting the grocery store to visiting an online delivery marketplace. Approximately 96% of U.S. consumers still primarily shop for their groceries in the store — even though they can have those same groceries delivered to their doorstep using an online delivery service. 

One reason for the hesitancy to switch to online delivery is the challenge for some companies to be able to live up to consumers’ expectations. For instance, consumers assume that their order will be delivered quickly and accurately and don’t want to have their choices limited just because they are ordering online. They also expect to receive personalized communication throughout their buying experience — something that can be difficult to do, especially as a business starts to experience significant growth.

At Delivery Biz Pro, we have developed a delivery management system that can allow your business to get the competitive edge it needs to entice consumers to buy their produce online instead of going to a brick-and-mortar store. Learn more about our innovative delivery management and tracking software today. 

The Solution: Online Store That Optimizes For Each Customer’s Needs — eCommerce Specifically Built For Delivery

Delivery Biz Pro, our eCommerce delivery marketplace and software, is the tool that your business needs to efficiently track, sell, and deliver products. Check out this article to learn how one organic food delivery service, Washington Green Grocer, benefited from our software.

For businesses like WGG, one of the biggest challenges can be retaining customers and increasing order sizes. With Delivery Biz Pro, you can migrate all your past customer data into the system and get a customized online store that makes signup, ordering, and repeat ordering, so much easier. It also offers inventory management and route optimization so orders get out faster. Plus, you can increase customer retention with DBP’s automated email marketing, which uses order data to send just the right promotional email to the right customer at the right time. 

Working With Delivery Biz Pro

Do you currently have a produce delivery business? Contact us today to speak with our team about the power of all-in-one eCommerce and Delivery software. 

The post eCommerce Tools To Help Deliver & Track Your Produce appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

Why Do People Want Bottled Water?

While “water cooler chat” has been a popular hobby (as well as the butt of jokes) for decades, water coolers in corporate settings aren’t going anywhere anytime soon. Many homeowners have also realized the benefit of having drinking water delivered to their house. There are multiple reasons why someone would want bottled water or water jugs delivered to their home or office, and ensuring that your water delivery business checks all of the boxes can help it be successful.

Convenience

This is the biggest reason your customers continue to use your services. After all, they can just buy water bottles and jugs at the store — but they don’t. You are offering them more than clean drinking water, you are offering them a service that saves them time. Choosing a bottled water delivery software that can optimize your business for both your customers and yourself can make the entire process even more convenient. Our software can allow customers to register themselves and automatically generate delivery routes.

Instant Gratification

Many water coolers can instantly spit out ice cold or steaming hot water, making it perfect for tea in the morning and a refreshing glass of water in the afternoon. With this, there is no need for a fancy refrigerator or a hot water pipeline. Just plug in the water cooler and you’re ready to go!

Reliability

When your customers can ‘set and forget’ their water delivery schedule, they know that every Wednesday around 3:00, your truck will drive up and drop off two jugs of water. That business’s employees have come to expect fresh drinking water in the water cooler at all times, and you can make that happen with a water delivery software.

Clean, Great Tasting Water

The taste and safety of tap water can be pretty hit or miss depending on the city you’re in. By 2020, the average age of water pipes in America will be 45 years. Some pipes that are still being used are over 150 years old. This leads to people all over the country drinking water that contains more lead and toxins than is considered safe. For that reason alone, many home and business owners are willing to do what it takes to provide safe drinking water for their families and employees. Additionally, taste preferences of tap water are extremely subjective. Your customers rely on the fact that the water you’re delivering is clean, ready to drink, and tastes great.

How To Give Your Customers What They Want

Being able to communicate to your customers the benefits of recurring water delivery will help you retain existing customers and gain new ones. To best do that, your business needs to run flawlessly from top to bottom. From the moment a potential customer opens up your website to when the delivery is dropped off, making your process user-friendly and reliable is key to keeping your customers happy and quenched.

At Delivery Biz Pro, we have created an office and home delivery software to do just that. Our software is completely customizable to meet the needs of your industry. For example, a water delivery service can customize the DBP software to be able to track water jug deposits and returns, and will allow you to easily see who has outstanding deposits. Your customers can go into their account and adjust the frequency, amount, or day of delivery, update their billing information, and skip deliveries if needed.

When you use our water delivery software, you will get a beautifully designed website that is easy for customers to use and navigate and shows them exactly why they should choose you over your competitors. Our integrated system can automatically create driver routes, generate spreadsheets and charts so you know exactly where your business is standing in terms of sales and revenue, and show you dashboard statistics of the most important information about your business.

Discover The DBP Difference With Our Water Delivery Software

When you use the Delivery Biz Pro home delivery software, you will realize that the grass really is greener over here. We work with a variety of business models and have created numerous customizable features so you can get exactly what you need out of your bottled water delivery software.

Your home delivery software should meet the needs of your business, rather than your business settling for the capabilities of your software. That’s why we continually update, monitor, and improve our home delivery software to give you exactly what you want and more.

Want to start using DBP as your water delivery software? Let’s hop on the phone and chat! Take two minutes to tell us a little bit more about your business and your needs for a home delivery software and we’ll be in touch!

The post How Our Water Delivery Software Can Help Your Business Thrive appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.