Encompasses all retailers that provide fresh produce, dairy items, meats, pantry essentials, meal kits, prepared dishes, gourmet options, organic and specialty foods, along with beverages like soft drinks, juices, and alcoholic drinks.

• Revenue in 2024: US$9.13tn
• AGR 2024-2028: 6.58%

Top Brands: Walmart, Amazon/Wholefoods, Hellofresh, Kroger, Safeway

The e-commerce sector for the food industry is poised for sustained growth. Unlike many other goods, food maintains a steady demand due to its fundamental necessity for life. Recent data indicates that the volume is projected to reach 3,011.00 billion kg by 2028, with an anticipated growth rate of 3.9% in 2025.

Multiple factors are driving the continued expansion of e-commerce in the food sector. The ease of online grocery shopping enables consumers to conveniently purchase their essential items from home, a feature that is increasingly attractive in today’s fast-paced environment where time-saving solutions are prioritized.

Additionally, the cross-border trade of food is at an all-time high as businesses seek to expand their revenue in international markets. However, the globalization of food supply chains also introduces risks related to food safety and quality, complicating traceability and management.

Economic growth and rising populations are leading to increased food consumption, while an expanding middle class is demanding higher quality and more diverse options. Enhanced purchasing power has resulted in a notable rise in the consumption of resource-intensive protein products, affecting both the environment and agricultural practices.

With innovations ranging from personalized shopping experiences to improved delivery systems, the e-commerce food industry is continually adapting to fulfill consumer needs.

Food Delivery

For centuries, food ordering and delivery services have been a staple of life. Initially, butchers, groceries, and restaurants would receive paper orders, and then by phone or fax, but today, we have online marketplaces that offer instant delivery options.

Major players in the food delivery sector, such as Grubhub, DoorDash, Uber Eats, and Zomato, have established strong networks that dominate the online landscape. The sheer convenience of ordering your favorite meals online and having them delivered within minutes has fundamentally transformed the industry.

The online food delivery market is projected to reach an impressive $200 billion in revenue by 2025, indicating that it still has plenty of potential for growth. Given the rapid expansion of this sector, it’s clear that food delivery deserves recognition as one of the top five e-commerce industries.

Grocery

According to eMarketer, offline grocery sales remain significantly higher than those in any other major e-commerce category. While the majority of grocery transactions still take place in physical stores, the steady increase in online sales is expected to inject billions into the e-commerce sector in the upcoming years. This growth is mainly fueled by essential items like food, beverages, personal care products, and household goods. By 2026, this trend is likely to position the grocery category as the leader among the four primary e-commerce segments.

As reported in Brick Meets Click’s U.S. Grocery Sales Forecast, grocery e-commerce sales are anticipated to experience a compound annual growth rate (CAGR) of 4.5% over the next five years. This growth rate is more than triple the projected 1.3% for in-store grocery sales, highlighting a significant consumer shift toward the convenience of online grocery shopping.

Conclusion

The food industry is experiencing a transformative shift toward e-commerce, driven by the increasing demand for convenience and the evolving preferences of consumers. With a projected revenue of $9.13 trillion in 2024 and a consistent rise in online grocery shopping, it’s clear that the sector is adapting to meet the needs of a growing population that values both quality and variety.

As food delivery services and online grocery platforms continue to expand, the landscape of how consumers access food is rapidly changing. Major players are innovating to enhance user experiences, ensuring that the food e-commerce sector not only remains relevant but also becomes a leader in the overall e-commerce market. With significant growth on the horizon, businesses in this space have ample opportunities to thrive.

Built To Make Your Delivery Business Much Stronger

The All-In-One eCommerce + Delivery Management Platform That Scales With Your Business.

Learn More: https://www.deliverybizpro.com/

Photo by Nataliya Vaitkevich

The post The Ultimate Rise of E-Commerce in the Food Industry appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

There are many reasons for this, including inaccurate orders and delivery delays. Let’s discuss how you can squash food waste and increase your margins—all with tools included with Delivery Biz Pro’s eCommerce subscription delivery platform.    

Real-Time Inventory Management

The stock of one of your products can change quickly and frequently, depending on the season, weather, economic conditions, a promotion and more. Trying to manage all of these variables is next to impossible without a robust software solution to help you see what’s going on. 

Delivery Biz Pro can help you track inventory in real-time, so you aren’t caught off guard if an unexpected boost in sales depletes your stock. It can also be used to create purchase orders, or you can give your suppliers the power to manage their own inventory and create purchase orders — taking one more task off of your plate. 

Ultimate Order Accuracy

If a customer makes an order but it’s not fulfilled properly or if there’s a communication breakdown somewhere between the customer and the supplier, it can lead to an inaccurate order and wasted food. Failing to send written confirmation of the order placed, not notifying customers of the estimated time of delivery, and not confirming order address are all things that can contribute to failed deliveries. Here’s how to keep customers updated, accurately: 

Order Change Alerts

Consumers who are ordering their food online want to be able to experience the same kind of flexibility they have when ordering in person. Therefore, you need to be prepared and ready to make last-minute changes. Even if your kitchen can make the requested modification, don’t forget to alert your driver. With our convenient mobile app, you can send driver text messages, modify delivery routes, and even schedule a new pickup location with the click of a button. 

Automatic Order Confirmations

Communicate with your customers automatically during the entire order process and send them an estimated time of arrival. Sometimes customers make mistakes when placing a food order, but now both you and your customer will be on the same page when you use our software to send instant notices of order confirmation. 

Delivery Reminder Emails

Go one step beyond just sending an order confirmation and send delivery reminders to individual customers. This will reconfirm the items they will be receiving and the time or day they can expect their delivery to arrive. When it comes to successful deliveries, communication is key and Delivery Biz Pro has multiple tools to help you do just that. 

Product Management

Sometimes you can deliver the requested items but the way in which the products are received can result in a poor customer experience. For instance, packing hot and cold items together can make for an unpleasant meal. With Delivery Biz Pro, our software allows you to designate certain items to be packed separately from others so salads stay crisp and soups stay hot. 

Improve Delivery Times

When you’re in the business of delivering perishable products, time is of the essence. Whether you’re trying to get chilled meal kits or hot dinners to their destination quickly, improving delivery times is a common KPI for many delivery businesses. One of the easiest ways to do this is to focus on route optimization and enhance communication with your drivers. 

Delivery Biz Pro gives you a simple, organized way to show what needs to be dropped off, to whom, and at what location. Drivers are given the most efficient route for their deliveries including maps with turn by turn directions. Need to override the system to make a priority delivery? No problem — simply use the manual feature to rearrange stops. 

Improve Margin and Grow Your Business With Delivery Biz Pro

Food waste can eat away at a restaurant’s profit margin, and for those in the business of food delivery, it’s no different. Don’t let inaccurate orders, late deliveries, and miscommunication contribute to food waste and a negative margin — enlist the help of customer-focused eCommerce delivery software. Delivery Biz Pro accomplishes all of this, plus so much more. Give us a call or fill out our online form to request your free demo today. 

Photo by Maarten van den Heuvel from Pexels

The post Three Ways Delivery Businesses Can Reduce the Cost of Food Waste appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

Having an eCommerce store is the first step for most companies, but relying on a website alone and is not enough. If you’re ready to take your business to new heights, every delivery business should be taking full advantage of the opportunities provided by an eCommerce store by connecting it to customizable delivery management software like that from Delivery Biz Pro. Keep reading to learn more.

Increase Repeat Orders

One big advantage of having an eCommerce store is being able to track what your customers buy. This not only helps with inventory management, but also powers your marketing to current customers. Take order tracking a step further by analyzing customer buying habits and then offering suggestions based on those habits. For instance, when you connect Delivery Biz Pro to your eCommerce site, you can determine what products your customers buy and when they buy them and then use that information to send an alert reminding them that it’s time to buy.

A Store Set Up For Subscriptions 

We have been building eCommerce websites specifically for delivery businesses since 2007. As you may know, recurring home delivery businesses won’t work well with just any website store builder. If you went that route, with a generic website store builder, you’d have to integrate it with other new software and stitch these solutions together. In contrast, we provide you with one integrated, out-of-the-box solution for subscription delivery, eliminating any work or cost of patching separate solutions together, and informed by 13 years of experience creating customized subscription delivery eCommerce stores. 

Track Sales, Returns, and Deposits In Real-Time

With only a standalone eCommerce store, you may be able get detailed information related to sales and returns, but it takes time to process. A return can take days to show up in the system and this lag time can create big problems when you’re trying to manage inventory. But with a store synced with delivery software, your sales, returns, and bottle deposits are updated in real-time as your drivers make changes on the road. Our software can be accessed through a mobile app that allows your delivery drivers to manage transactions with the click of a button. Now if a driver has to correct an invoice, the change will be reflected online, immediately. 

 How To Make It Happen

We understand that setting up and running an online store is a big step for many small businesses, but it’s the only way to reach a bigger audience. If you really want your business to reach its full potential, pair it with the delivery software from Delivery Biz Pro. Getting started is easy. We’ll provide the support you need to integrate it with your current business processes and payments system so you can be up and running in no time. You’ll be able to create sales reports, inventory reports, and customer-specific reports that give you the data you need to analyze your business and make informed decisions.  

If you’re looking for tools that can help you grow your subscription delivery business, contact a member of our team. 

The post Why Your Subscription Delivery Business Needs Integrated Delivery Software appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

Since 1998, Delivery Biz Pro has provided food delivery companies like yours with an eCommerce marketplace integrated with delivery software — optimizing deliveries by analyzing and improving upon current delivery data. Our delivery management software is specially designed to help your business manage inventories, track sales, and eliminate any inefficiencies that your business might be experiencing. According to Upserve Restaurant Insider, 33% of American consumers saying that they would be willing to pay a higher fee for faster delivery services, it is more important now than ever to optimize your delivery services and business infrastructure. 

The Challenge: Moving Consumers to Buy Produce Online

Food delivery is a valuable service that makes life easier, however, consumers have yet to completely make the switch from visiting the grocery store to visiting an online delivery marketplace. Approximately 96% of U.S. consumers still primarily shop for their groceries in the store — even though they can have those same groceries delivered to their doorstep using an online delivery service. 

One reason for the hesitancy to switch to online delivery is the challenge for some companies to be able to live up to consumers’ expectations. For instance, consumers assume that their order will be delivered quickly and accurately and don’t want to have their choices limited just because they are ordering online. They also expect to receive personalized communication throughout their buying experience — something that can be difficult to do, especially as a business starts to experience significant growth.

At Delivery Biz Pro, we have developed a delivery management system that can allow your business to get the competitive edge it needs to entice consumers to buy their produce online instead of going to a brick-and-mortar store. Learn more about our innovative delivery management and tracking software today. 

The Solution: Online Store That Optimizes For Each Customer’s Needs — eCommerce Specifically Built For Delivery

Delivery Biz Pro, our eCommerce delivery marketplace and software, is the tool that your business needs to efficiently track, sell, and deliver products. Check out this article to learn how one organic food delivery service, Washington Green Grocer, benefited from our software.

For businesses like WGG, one of the biggest challenges can be retaining customers and increasing order sizes. With Delivery Biz Pro, you can migrate all your past customer data into the system and get a customized online store that makes signup, ordering, and repeat ordering, so much easier. It also offers inventory management and route optimization so orders get out faster. Plus, you can increase customer retention with DBP’s automated email marketing, which uses order data to send just the right promotional email to the right customer at the right time. 

Working With Delivery Biz Pro

Do you currently have a produce delivery business? Contact us today to speak with our team about the power of all-in-one eCommerce and Delivery software. 

The post eCommerce Tools To Help Deliver & Track Your Produce appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

Fresh Produce Software That Grows With You

Today, we’re going to take some time to tell you about Ooooby (that’s right — four O’s). Ooooby is a New Zealand-based digital farmer’s market. The name Ooooby is an acronym that means “Out of our own back yards.” 

Ooooby’s goal is to put “small-scale sustainable farming at the heart of our food system.” They do this by fostering a network of local, organic growers who produce a variety of fruits and vegetables. Ooooby receives produce directly from their suppliers and hand-pack it to be shipped directly to customers. 

Since its humble beginnings in 2010 — working out of a converted shipping container and delivering produce to just 50 customers — Ooooby has grown exponentially. They now operate in Waikato, Bay of Plenty, Taranaki, and Christchurch, New Zealand; Sydney, Australia; and Fresno, California, and have plans to expand in the near future. They have now delivered over 345,000 boxes of fresh, local produce to over 17,000 homes. Ooooby uses the Delivery Biz Pro produce delivery software to get their food where it needs to be. 

The Right Software For The Right Business

At Delivery Biz Pro, we know how important it is to pick the right software for your business model. Our produce management software optimizes your business at every stage from a beautiful new website where your customers can load their carts with their favorite items to automated delivery routing so your drivers are empowered to make changes on the road if needed. 

Pete Russell, the CEO of Ooooby, says of Delivery Biz Pro, “We’ve been deeply impressed by the fantastic improvements DBP has brought to our customer experience as well as the operational efficiencies the software brings. Our customers have been raving about the new shopping interface and we saw an instant increase in average transaction values by over 10%. The DBP team has been an absolute delight to work with and we’re very excited about applying more of the powerful features that DBP offers!”

While Ooooby grew their business through a dream and hard work, our produce management software has been an important tool and we are excited to continue our relationship with Ooooby. They have plans to scale their business using the unique features that DBP can offer.

Grow Your Business With Our Produce Delivery Software

Delivery Biz Pro specializes in providing business owners with highly customizable, intuitive delivery management software for a wealth of industries. Whether you are looking for produce delivery software for your growing digital farmers market or simply need a simple CSA software to help run your program, we can help. 

Get in touch today to discuss how our produce software can help your farm or produce delivery business thrive. 

Click here to read more about Ooooby’s journey with Delivery Biz Pro. 

The post Case Study: Ooooby Grows Their Digital Farmer’s Market With Our Produce appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

Can you hear that? It’s the sound of leaves crunching under your feet, quiet homes as children go return to school, and chili bubbling on the stove.

And can you smell that? It’s the scent of pumpkin spiced lattes wafting out of every coffee shop, freshly baked pies sitting in window sills, and fireplaces billowing smoke out of chimneys.

In other words, IT’S FALL Y’ALL!

Many people have a fascination with fall, especially after a long, hot summer. And as a CSA farmer or fresh produce deliverer, you have the ability to capitalize on this fascination by offering special goods during autumn. While it may sound complicated to add a bunch of seasonal inventory to your home produce delivery website, it can actually be quite easy if you are using the right meal delivery software.

At Delivery Biz Pro, we think we are that ‘right meal delivery software.’ We help local farmers deliver to hundreds of thousands of customers every week with easy-to-use routing and delivery software. But we don’t want to just see your business optimize its deliveries and routing. We want to see it thrive and try new things without the fear of it being ‘too complicated.’ At the end of the day, nothing is too complicated with just a little bit of planning and a good software.

We know fall is a busy time of year for your farm, and you are likely overflowing with seasonal produce. That’s why in today’s blog, we want to give you some ideas about what to do with all of those pumpkins and pears that are taking over your land. Keep reading to get some fall inspiration!

First, let people know what they can get and when.

If you use a CSA software or meal delivery software, it is likely that your customers expect a shipment of produce or meals every week or once a month. Perhaps they’ve been working with you for so long that they trust your judgement and don’t even hop into their accounts to choose what should be delivered. They might not even think to get their pumpkins from their CSA farmer! So be sure to let them know when you have new seasonal products in stock.

With Delivery Biz Pro, we make it easy to send out mass communication to your customers. For example, you can send out an email to all of your customers with an enticing subject line like, “Don’t Miss Out On Our Special Fall Offerings!” In the body of the email, let them know what products you’ll be offering for fall and how they can get them.

We also make it super easy to add seasonal products to your inventory and track sales and stock for these specific products. If you only want to keep the order window open for four weeks or until the inventory is sold out, you can do that all by checking a few boxes.

Get creative with what you’re offering.

As you can see by the title of this blog, one option is to offer pumpkins for delivery. While people can cook with these, they can also carve them into Jack O’Lanterns with their kiddos. And if you’re thinking, “Families want to go to the pumpkin patch together, they’ll never opt for delivery pumpkins,” have you ever hauled a bunch of kids to a pumpkin patch? The first time it’s a great opportunity for photos. The second time it’s full of crying because they don’t like the you-can-only-get-a-pumpkin-you-can-carry-yourself rule. The third time you wonder if you accidentally wandered into a haunted corn maze because this is truly what nightmares are made of.

We’re kidding, of course. Or, are we? We’ll never tell. The point is that there are likely multiple families on your subscription list who would gladly forego the pumpkin patch this year.

But why stop at pumpkin deliveries? If you run a meal delivery service, for example, you can offer a special ‘dessert kit delivery’, where you prepare a package with everything your customer needs to make a pumpkin pie from scratch! Include a fall-themed recipe card, a pumpkin they can actually cook and puree themselves, a couple of eggs, evaporated milk, and all the spices they need to create fresh pumpkin pie. You can even include flour and butter so they can create their own crust from scratch as well. Pro tip: be sure to also include directions on roasting all those pumpkin seeds!

If you have plenty of apples to spare, you can create the same type of kit but for an apple pie. Your customers will love that they can use farm-fresh food to create a meal from scratch without having to run to the store for all of the ingredients.

You can also begin to offer fall-themed dinners and meal kits. Pork chops and cinnamon-spiced apple sauce is always a hit. But you can go even more autumnal by offering pumpkin soups and stews, pumpkin chili, pumpkin pasta dishes and so much more! Butternut squash also makes a great pumpkin alternative for fall-worthy dinners.

If you don’t have the resources to offer full fall-based meals or it isn’t part of your business model to create meal kits (many CSA’s simply offer a boxed share of that week’s produce, for example), you can still offer some tasty fall treats that your customers can add to their delivery!

Some seasonal options you can easily offer using your produce delivery software include homemade pumpkin butter, apple butter, pear butter, applesauce, pumpkin bread, fig spread, and cranberry sauce. The list could go on and on, but isn’t your mouth watering already just thinking about these? Well, your customers’ mouths will water too when they visit your website and see a big display advertising these seasonal treats and how easy it is to have them delivered to their home!

Choose DBP As Your Produce Delivery Software

As your preferred produce delivery and routing software, we make it easy for you and your customers. On your end, you can customize your offerings, add seasonal produce and treats, send out mass emails to your customers to advertise your new products, and control your inventory management to prevent selling more than you can provide. For your customers, they can receive beautifully designed email reminders about upcoming seasonal offerings, add special products to their carts for the next delivery, and see when a product is out of stock.

There are a lot of neat things you can do this fall with your produce delivery service, and we want to make it as easy as possible. Let us handle the software and routing side of things while you focus on bringing your clients fresh, local products they’ll love!

To learn more about all that Delivery Biz Pro can offer, just drop us a line! We’ll set up a time to discuss our delivery routing software and see if we’d be a right fit for your CSA, local farm, or meal kit delivery business. We look forward to hearing from you!

The post Pumpkins For Delivery? Capitalizing On Fall With Your Produce Delivery Software appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.