DeliveryBizPro is a purpose-built subscription delivery platform serving many specialty grocers today. It gives boutique grocers the right tools to transform their business. With customizable subscription features, automated marketing tools, self-service platforms for customers, and analytical reports to help you grow, you can turn your passion into a profitable venture that customers will return to again and again!

The Subscription Model Advantage for Boutique Grocers

Why Subscriptions Work

Food subscription boxes became a hit during the pandemic because shopping at the local grocery store was less convenient than it used to be. Since then, specialty grocers have taken the subscription business model and given consumers more reasons than ever to buy their food online. Consumers have become accustomed to having more convenience and consistency when shopping online. In fact, they have developed lifestyles that value and demand the specialty food services that boutique grocers offer. 

Being able to choose a custom food subscription box that will be delivered to the home allows consumers to bring focus to their diet, spend less time at the grocery store, and easily plan and prepare foods with expert help from the grocer who sends them the fresh ingredients they need. This combination of convenience and savings makes the subscription model an attractive option for busy, health-conscious consumers.

Key Benefits for Grocers

Growing your boutique grocery business through a subscription service has its advantages. See how it can give you more ways to reach consumers and keep them loyal to your business.

Customer Convenience

First of all, a subscription delivery business model serves your customers better. If you already have customers who swear by your products, they are going to love the convenience of being able to get your food delivered to them on a weekly or monthly basis. A subscription-based business model like DeliveryBizPro meets your customers’ needs effortlessly, so they can spend less time choosing and obtaining their food and more time on the things that matter most.

Predictable Revenue

Loyal customers who sign up for subscriptions are a boutique grocer’s dream come true. If your customers are planning on getting regular deliveries from you, then you can plan on getting regular income from them. Recurring income streams provide the financial stability you need to grow your business now and in the long term.

Improved Customer Loyalty

As you deliver healthy food subscription boxes to your customers time after time, you are going to become a routine part of their lives. Not only are you building customer loyalty, but you are also reducing the number of customers who stop buying from you. If reducing customer churn is one of your goals, think seriously about the subscription service model.

Additional Revenue Opportunities

As you continue to meet your customers’ specialty food needs, you can also provide curated recommendations for them. This is an excellent way to promote new or seasonal products, and your customers will appreciate finding new ways to enjoy your products.

How Profitable is a Subscription Box Business?

Subscription box businesses have taken off over the past few years, and they remain popular among the younger crowd, specifically millennials and Gen Z. Although the upfront costs of the packaging and inventory may seem like a lot, consumers are typically willing to pay more for the convenience of a subscription service than they would pay at the local grocery store. With data-driven analytics and automated marketing, your boutique grocery could take in profits of 30-50 percent. 

DeliveryBizPro’s Tools To Power Your Subscription Program

It is likely that you already have a website and an eCommerce store, but do you have the right tools to make a subscription service possible? DeliveryBizPro puts together everything you need, making everything easy to use so you can deliver subscription food boxes and keep growing your business year after year.

Custom Subscription Features

We understand that not all subscription box services require the same tools. Some grocers will need tools that allow customers to set up recurring orders of their favorite products. Others will need subscribe-and-save options. DeliveryBizPro offers flexible features that allow you to create the ideal customer experience. 

For example, you could offer curated produce boxes, monthly gourmet staples, tailored boxes of natural foods, or themed boxes that allow customers to try new and unique products. Give customers the option to bundle their subscriptions for a discount, change the frequency of their delivery, or swap one ingredient for another. We give you the power to make subscription food services easy and enjoyable.

Automated Marketing Tools

Keep customers engaged with built-in marketing features that require no additional effort on your part. Our automated marketing tools include drip campaigns, delivery reminders, personalized product recommendations, and thank-you notes. You can stay connected with your loyal customers and retain new customers with the personalized CRM features included with DeliveryBizPro.

Customer Experience Enhancements

Give your customers the subscription box delivery service they want with an easy-to-use self-service platform. Your customers can quickly modify their order, pause their subscription service, or cancel one week of subscription delivery. Recurring orders are simple to set up during the checkout experience.

You can make the online experience even more engaging by integrating product recommendations, recipes, producer stories, and more.  

Data-Driven Insights

Utilize built-in analytics dashboards to refine your offerings and track subscription trends. You will receive clear metrics on important aspects of your business, such as retention rates, which products are most popular, and where you have an opportunity to upsell a product.

Check Out the Possibilities

Let’s say you are a boutique grocer launching a seasonal produce box subscription. Your customers have signed up using your DeliveryBizPro online platform, selecting from a number of produce box options, such as organic vegetables, fall fruits, and holiday citrus. They can choose whether they want produce for two people or a four-person family. Your customized DeliveryBizPro tools also allow them to subscribe to a full year of seasonal produce boxes, which will save them money in the long run. 

Before they complete their order, they will receive a personalized recommendation for add-ons that they may want to check out. After they have completed their order and received their delivery, they will receive an emailed thank-you note from your store, which helps the customer remember your name and encourages a repeat order in the future.

In short, DeliveryBizPro puts the power to succeed in your hands. From your launch to years down the road, we cover the unique subscription needs of a specialty grocer.

How To Build a Successful Subscription Model

Here are some actionable tips to get you started with a successful subscription model:

• Start with a focused offering
  Instead of putting all your products into a subscription right away, try out the business model with a small selection of popular products first.
• Prioritize flexibility
  Give customers the ability to customize their subscriptions as much as possible and allow them to pause their subscriptions as needed.
• Reward commitment
  Increase customer loyalty with incentives like free delivery or exclusive discounts for longtime subscribers.
• Tell a story
  Consumers love to relate with the people behind the products they are buying, so use good storytelling to highlight your supplier partnerships, share recipes, or showcase sustainability efforts.

Common Pitfalls To Avoid

As you launch your new subscription business model, avoid common pitfalls, such as:

• Overcomplicating your subscription options
• Making the self-service customer platform difficult to use
• Forgetting to send personalized follow-ups or using other customer retention strategies

DeliveryBizPro helps you get your subscription service off to a great start so you can focus on giving your customers exactly what they want!

The Future of Boutique Grocery Success

Standing out in the competitive grocery marketplace is going to take some work. Whether you work in an area that is already flooded with boutique grocers or you have to compete with a big-name grocery store, you need to find a way to attract and retain the customers who will keep you in business.

Thankfully, DeliveryBizPro is here to help. We are your ultimate partner for scaling your subscription delivery services and creating amazing customer experiences. As one of the best websites for powering successful boutique grocery subscription services all over the country, we can see that subscription services are the future of specialty grocery stores.

Learn more about our subscription-based business model for boutique grocers by contacting us. If you think DeliveryBizPro sounds intriguing and worth a closer look, schedule a demo so you can explore the tools available to you.

As a growing boutique grocer, you can build real connections with the customers who want the quality food that you are selling. Your people are out there, and you can reach them through a subscription model that builds loyalty through great customer experiences, custom tools, and automated marketing. Get started right now, and watch your store thrive!

The post How Subscription Models Build Loyalty for Boutique Grocers appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

The fresh food delivery industry reached new heights during pandemic lockdowns, but as society settles into a new normal, many business owners struggle to maintain profits. Expanding into shipping is an attractive proposition to reach new customers, but it comes with unique risks and rewards.

Luckily for us, Skarsgard Farms’ savvy Operations Manager, Chelsea Smith, was kind enough to share her experiences so readers can plan accordingly before leaping into another vertical. We distilled her thoughts for this post, but the entire text, including diagrams, is available for Delivery Biz Pro users.

Before we get into the details, let’s cover several rewards and challenges of shipping perishables.

The Rewards

• Expanded Reach: Adding shipping to your fresh food delivery business allows you to tap into wider regional or national markets. Reach customers beyond your local area, potentially boosting your base and revenue.

• Convenience is King: Most consumers prefer, and even expect, doorstep delivery regardless of where they live. With shipping infrastructure in place, you can champion and market this convenience to your audience.

• Curated Experience: Take control of the variables to guarantee profit and mitigate risk. By limiting your offerings or bundling them together, you can rest assured each transaction is worthwhile.

• Brand Building: New markets mean fresh opportunities to network with regional influencers and brand advocates. Leverage new customers and local talent to drive sustained success for your fresh food business.

The Challenges

• Temperature Control: The foremost challenge is maintaining the integrity of your perishables during transit. Extreme weather conditions can wreak havoc, even with ice packs and insulated liners. Spikes in temperature during Summer make shipping a daunting task.

• Packaging Puzzles: Efficiently packing perishables for shipping is akin to a game of Tetris. Each product must be snugly fit together to avoid unnecessary air pockets that can hasten thawing. Proper packing necessitates careful planning and testing.

• Courier Confusion: Choosing the right courier makes all the difference. The choice should be region-specific. As Chelsea points out, UPS may excel in urban areas, while FedEx may excel in rural areas. DHL is not feasible for smaller vendors due to their high minimums.

• Climate Uncontrolled: Not all warehouses and sorting facilities are temperature-controlled. Every second your order spends waiting to be loaded or unloaded is critical. During the warmer months, a van’s cargo space can be significantly hotter than outside.

Before committing to sending orders near or far, you need to consider all the variables.

1. Inconsistency and Regional Importance: Shipping perishable items can be inconsistent, and the region to which products are shipped is crucial. Extreme weather conditions, such as heatwaves, can disrupt shipping operations. Be prepared to pause shipped orders during the Summer.

2. Frozen and Shelf-Stable Products: Frozen and shelf-stable products are the easiest to ship safely. Use insulated liners or styrofoam boxes with dry ice or ice packs. Note that shipping with dry ice can be more complicated due to specific regulations and expenses.

3. Proper Handling Instructions: When using dry ice, include an information sheet with instructions for handling and disposing of it, along with safety precautions. Compliance with government regulations is essential. The couriers and customers must be aware of what they handle.

4. Ice Pack Recommendations: Use ice packs equivalent to 50% of the weight of the shipped products. This can increase shipping costs dramatically when shipping frozen and refrigerated foods. Those striving for green operations should consider the waste generated with disposable ice packs.

5. Curated Boxes: Curated boxes with tightly packed contents are more effective for maintaining temperature control. Avoid leaving too much air space, which can lead to quicker thawing of ice packs. Bundling products can be a great way to control your margins and save customers time.

6. Best Courier Service: The choice of courier service depends on the destination region. UPS and FedEx may have different reliability levels in urban and rural areas. DHL may be unsuitable for small vendors due to high minimum shipment requirements. Spend time learning the strengths and weaknesses of each option.

7. Efficient Packing: Efficiently packing shipping orders is a significant challenge. The tighter the fit, the cooler it will stay. Multiple test shipments are essential to ensure that products arrive in good condition. These tests will pay for themselves almost immediately once you are up and running.

8. Label Placement: Proper placement of shipping labels is crucial, as drivers are trained to load boxes label side up. Consider using labels or stickers to indicate perishable content, the need for immediate refrigeration, or fragility. Remember not to cover addresses or barcodes with safety notifications.

9. Temperature Control in Warehouses: Be aware that shipping facilities like FedEx and UPS warehouses may not be temperature-controlled. This can affect the quality and condition of perishable items. Monitor time spent between destinations using the provided tracking number.

10. Delivery Times: Delivery times are not guaranteed, and products may spend more time outside of refrigeration than expected, which can impact the quality of the products upon arrival. Depending on the destination, carefully consider the choice of courier and packing materials.

11. Consider Costs: Consider the additional costs of packaging, coolants, specialty labels, and labor when determining shipping fees. Overnight shipping may not be economically viable for some businesses. Chelsea suggests flat rates that cover shipping costs to the furthest edge of a zone. Leftover postage fees from the closer locations offset extra expenses from the further destinations.

Conclusion

Expanding your fresh food delivery business to include shipping is a promising avenue for growth, but it has its challenges, as highlighted above. It demands careful planning, attention to detail, and compliance with regulations. However, the potential rewards, such as market expansion and diversified revenue streams, can make the effort worthwhile. By using the insights provided in this post, you can navigate the complexities and unlock the full potential of your fresh food business.

Thanks for reading. Like and leave a comment below if you would like to share your own experiences with shipping perishable products.

Remember, if you are a Delivery Biz Pro customer, you can request a full copy of Skarsgard Farms’ written experiences.

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The way to enhance customer service is to evaluate the things that are most important to your customers. So, what are the key elements of providing excellent service when you’re in the subscription delivery business? Here are just a few.

 On-Time Delivery

When you promise to deliver something at a specific time or on a particular date, your customer trusts that it will be there. Avoid late deliveries whenever possible, but delivering early may not be seen as a good thing either. If your customer isn’t home, isn’t available, or just isn’t ready to receive their goods, arriving early may be perceived as a negative for your business.

Accurate Orders

Although order accuracy is clearly one of the top things you’ll be evaluated on, it can be difficult to achieve with an increasing demand for more choices, more variety, and special order requests. That’s where delivery software can help. Using technology can help make sure that you’re delivering 100% of your orders, 100% of the time. Do this, and you’ll see customer loyalty increase.

Product Meets Food Safety Requirements

When you’re in the business of delivering perishable products, you have to make sure that you’re able to deliver them quickly while keeping them at the proper temperature. Raw meat, milk, and refrigerated or frozen meal kits have to stay cold. Hot, cooked meals from a restaurant need to stay hot. If you’re delivering a combination of items, things can get complicated, quickly. It’s vital to have a way to manage everything so you can keep hot and cold foods separate and then be able to marry up all elements of an order once you arrive at the destination.  

Special Requests Are Met

Nowadays, customers have come to expect that they’ll be able to customize their orders. Whether they are making these requests to meet dietary restrictions or to just suit their preferences, managing these exceptions can be difficult. However, it’s something that subscription delivery businesses should strive to do. Being able to meet the desires of your customers is the easiest way to gain long-term loyalty.

Product Is Properly Packed 

Product packaging is incredibly important for ensuring a successful delivery. Not only do you need to make sure that your products are being held at the proper temperatures, but when you’re dealing with liquid products like soups, sauces, and beverages, for example, you have to take into account the challenges of keeping these items contained. 

You can do this by buying the right kind of packaging that will hold your goods securely. Or, you may want to perform some test runs to see for yourself how everything arrives after traveling down a bumpy road or getting jolted from a quick stop at a traffic light. Better yet, you should also be requesting — and reviewing — your customer feedback. If an order arrives with only half of it in the container because the rest has spilled in the bag, you’re likely to hear about it. 

Manage Exceptions

No one is perfect. Things happen. There will be times where an unforeseen traffic jam will delay a delivery. When those out-of-the-ordinary occurrences happen, the best thing you can do is to manage those exceptions by communicating with your customers as quickly as possible. Most people will understand circumstances that are out of your control — as long as you don’t forget to tell them about it. Showing up three hours late and then explaining that you got caught behind an accident on the highway will likely make your customer think twice before they order from you again. 

Enhance Customer Service and Exceed Expectations with Delivery Biz Pro

If you’re looking for ways to better manage all of the moving parts of a successful subscription delivery business and enhance your customer service, Delivery Biz Pro can help. 

Our comprehensive delivery software has dozens of tools to help you manage orders, track customer information, solicit feedback, and manage exceptions. To learn more about all the ways Delivery Biz Pro can help your business, contact a member of our team today to schedule a free demo. 

The post Tips On Enhancing Customer Service In The Delivery Business appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

Provide Personalized Service

Whether your business is booming or you’re trying to find new ways to grow or outpace the competition, more customers than ever have high expectations for personalized and customizable service. This means you should be communicating with your customers regularly in a way that is relevant to them. Delivery Biz Pro allows you to automatically send custom order confirmations, delivery reminders, and invoices. It can also help you reach out to customers that you haven’t heard from in a while and entice them with announcements about new product offerings or coupons.   

Shoppers have not only come to expect frequent communication from the places they do business with, but they also want to be able to customize orders and make last-minute changes. This can create additional complexity for a CSA if they don’t have an effective way to manage it all. Fortunately, our CSA software makes it easy to keep track of every last detail so you can deliver on customer expectations without skipping a beat.     

Create Additional Sales Opportunities

One of the easiest ways to grow your business is to increase your average basket size. One way to do that is by cross-selling items related to the ones your shoppers are already looking for. With DBP, you can set up cross-selling opportunities based on your customers’ previous order history — and even offer them at a promotional discount, if you wish. 

Software Made Specifically For CSAs

One of the biggest reasons to choose Delivery Biz Pro is because it was designed to meet the unique needs and challenges of the produce delivery business. Because the goods you are selling are seasonal, we’ve designed our software with features that support that seasonality. For instance, you can set date ranges for product availability and items will only show on your website during those dates specified. You can also set up pre-orders so you can gather real data on how much you’ll need when it comes time for delivery. 

Speed Up Delivery Time

One challenge of growing a CSA business that delivers is trying to figure out how to optimize logistics.  Timeliness is particularly important when it comes to perishable products, and of course, an increase in efficiency leads to an increase in profit. With Delivery Biz Pro, your drivers will not only have the most efficient route at their fingertips, but with our mobile app, you can also quickly communicate order changes, take payments, text customers, and more. 

Market, Manage, and Communicate With One User-Friendly Platform

Managing a business is challenging enough without having to worry about multiple costly software programs to help keep track of it all. Delivery Biz Pro has all the tools you need so you can see and do everything in one place. Need a professionally designed website? No problem. Need help with CRM so you can track orders, send emails to your customers, and manage account changes? Delivery Biz Pro does that too. In fact, DBP offers solutions to help you manage and excel at just about every step in the process, including:

• Customer management
• Order management
• Route optimization
• Communication with customers
• Reporting and data management 
• Communication with your drivers
• And more

With Delivery Biz Pro, you’ll get everything you need — whether you’re a small farm with just a dozen customers or a large produce delivery business with hundreds of customers, our software is built to help your business grow. Contact a member of our team to schedule a free demo today.

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To fill the gap, restaurants dealing with dine-in restrictions have discovered how to reach customers in a new way by meeting the needs of bored families stuck at home. From fast food to gourmet, from fully-prepared to portioned ingredients, meal kits can give your customers a welcome break from the usual and offer them something to look forward to at dinner time. 

Three Different Approaches To Meal Kits

There are almost as many types of meal kits as there are restaurants offering them, but most of them have one thing in common — portioned and packaged ingredients or whole meals made in advance and ready for delivery or for the customer to pick up. How a restaurant chooses to execute their meal kit service, however, can vary widely.

Meal Bundles

Many restaurants are looking at meal kits as more of a family pack or bundle intended to feed a group (usually targeted toward a family of four). They usually consist of an entree choice as well as sides and even beverages to make a complete meal. Many QSRs will simply cook and assemble your meal kit at the time of order, while others offer pre-cooked and chilled or frozen meals that are ready for reheating upon reaching their final destination. In both scenarios, this type of meal kit is intended for the customer who still wants to enjoy the foods they love at home, with minimal preparation. You can read more about restaurants that are offering these types of bundles in this article.       

“Cook Your Own” Meal Kits

   Other restaurants are betting that customers who are spending the majority of their time at home may enjoy a dining experience where they have a hand in the cooking process. Meal kits that include pre-portioned ingredients and a step-by-step recipe allow cooking enthusiasts and amateur chefs a fun and interactive way to learn how to make meals from their favorite restaurants.

“Assemble Your Own” Meal Kits

Somewhat of a hybrid between a meal kit that offers fully prepared food and one that has you doing most of the work yourself, assembly kits are proving to be some of the most popular. In this article from Nation’s Restaurant News, check out how some restaurants are preparing build-your-own meal kits for everything from tacos and burgers to pizzas and ice cream sundaes. This approach seems to hit all the marks for simplicity, customizability, and entertainment. 

Find Your Own Success With Meal Kits

Restaurants are expanding and finding new ways to reach their customers. If you’re considering adding meal kits to your list of current offerings, there are a few things to consider that will help ensure your success. 

First, consider the type of meal kit you want to offer — whether it be a type of family meal bundle, a cook your own kit, or an entirely different kind of hybrid. 

Second, consider the types of food you’ll be offering in your meal kit. For a DIY kit that the customer will have to cook themselves, you’ll want to keep cooking techniques fairly simple and the number of steps involved to a minimum in order to appeal to a wide range of cooking abilities. For hot meal bundles, whether your customer is picking up their order or you’re delivering it to them, keep in mind that some foods travel better than others. Items like baked fish, steaks, and ice cream can prove to be quite a challenge. 

Finally, if you’re offering home delivery for your meal kits, you’ll want to focus on the delivery experience as well as the quality of the meal being delivered. Customers expect their orders to be delivered correctly, on time, and at the right temperature, at the very minimum. However, you can excel in the meal kit delivery category by going a step further and personalizing communications, sending email and text alerts, and offering your customers a user- and mobile-friendly interface to place their orders. It’s easy to do all of this and more, with delivery software from Delivery Biz Pro. 

Are you interested in learning how we can help you find success with take-home meal kits? Contact a member of our team to find out more.

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Challenges of Last-Mile Logistics

Last-mile delivery can be quite a challenge. Managing dozens of incoming orders, planning the resources you’ll need to get those orders to their destinations quickly — especially in the case of hot or cold food — and optimizing routes so you don’t spend all of your profits on fuel are just some of the difficulties faced when it comes to last-mile logistics. Fortunately, two of these challenges are minimized by offering delivery services in large cities where several stops can be made in just a few miles. But how do you expand beyond the big city and into less populated areas? 

Food Delivery in Rural Illinois

Here’s how one business owner found success with subscription delivery in the country. There may have been less demand for home delivery in small towns pre-COVID, but now social distancing rules and home quarantines have changed all of that. That’s why the owner of a sub shop in rural Illinois decided to take delivery into his own hands. Knowing that it wouldn’t be economically feasible to hire dedicated delivery drivers just for his shop, Andrew Carlson of Scoops Famous Subs in Oregon, Illinois recruited help from other fellow restaurant owners. Together, they were able to use one team of drivers to deliver food from multiple restaurants and spread the cost between them. This approach made delivery feasible and helped to boost sales during an otherwise difficult time. You can read the full story here.  

Small Town, Big Opportunity

According to an article posted on QSRWeb, food delivery is really starting to take hold in smaller communities. It’s a great option for people who want their local favorites but are unable to (or don’t wish to) drive in to get them. If you run a local business and are considering adding delivery to your list of offerings, the article mentions a few tips you may want to consider.

• Increase awareness of delivery through in-store marketing
• Determine if there is a local delivery team already in place that you could partner with
• Investigate opportunities to market delivery through cross-promotional events

Keep in mind that success in the delivery business requires careful management of costs. You can easily spend more money to deliver your products than what you’re making in profit if you don’t monitor carefully how much you are spending on delivery. That’s where delivery management software from Delivery Biz Pro can help. We make it easy to monitor and track data so you can optimize your business and run more efficiently.

Route Optimization

One way to reduce delivery cost is through route optimization. Our software allows your drivers to find the most efficient route for their deliveries. This is particularly important for small-town delivery businesses where more of their costs are linked to the farther distances their drivers have to go. One wrong turn can mean several added miles (fuel cost) and time wasted (labor cost). Plus, when you’re dealing with perishable food, it’s even more critical to ensure you’re getting there as quickly as possible.

Customer Communication Tools

Being able to deliver to your customers quickly and efficiently is only one part of a successful delivery business. You also need to be able to communicate with your customers in real-time to send order confirmations, estimated delivery times, and more. The communication tools included with our delivery management software make it easy to track all of your customer information in one place and set up automated emails and texts for easy messaging. Even if you’re a small business, customers still have certain expectations, and the right software can help you meet them. 

Data Management

Delivery Biz Pro has all of the features you need to run a successful delivery business — including data management tools. We’ve designed our software to be easy to use, yet robust enough to grow with you. With it, you’ll have access to reports that will give you valuable insight into all areas of your business — orders, inventory, finances, customer feedback, and so much more. 

Conquer Last-Mile Logistics With Delivery Software From Delivery Biz Pro

Are you looking to venture into delivery, or expand your current delivery options? Our platform provides seamless integration and communication between your frontend marketplace and the backend day-to-day operation with tools that give you the ultimate view into real-time data. Find out how Delivery Biz Pro can help your business by scheduling a free demo today.

The post Meeting Demand For Delivery In Small Towns appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

Perform Many Tasks

Managing a successful subscription delivery service requires organization, planning and perfect execution. You need a system for keeping track of customers’ data, inventory, and invoices. There are many separate systems that can do these tasks for you, but if you also want to be able to improve efficiency, market to your customers, and enhance your margin, you’ll need the help of subscription-focused software that’s integrated with delivery driver management and tailored to your industry’s needs. 

Scale With Your Business

As your business grows, it will become more complex — with more customers across more delivery zones, more orders, and likely a greater variety of products that can make things increasingly difficult to manage, especially if you don’t have software that can grow with you. That’s why it’s important to choose software that is flexible, can easily integrate with current systems and apps you are using and will grow with you as you scale your business.

Market To Your Customers

Growing your business isn’t just about finding new customers but about increasing business with the ones you have. The best way to do that is with an engaging, easy-to-use, mobile-friendly website that connects your various products to the customers most likely to buy them. Whether you’re a small farmer with a CSA or a large corporation delivering food and produce to chain restaurants, a thoughtfully-designed website is a must. Unfortunately, many businesses have websites that are difficult to navigate which makes it hard for customers to find the information they need.

One Complete Solution

There are many different types of delivery software out there and the last thing you should do is buy a different one for each task you are trying to accomplish. Investing in one complete, out-of-the-box platform that can do everything you need it to is not only more cost-effective, but much simpler to implement and operate. Delivery Biz Pro offers such a solution that contains everything you need to do business including inventory management, a front-end marketplace, mobile-enabled order placement, driver and order routing, payment collection, data management tools, and more. If you would like to learn more about subscription delivery software from Delivery Biz Pro, get in touch with a member of our team.

The post Importance of Using Software Tailored To Your Subscription Delivery Service appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

Delivery Biz Pro offers a delivery management software that aims to make the life of a small business owner easier. Our software has brought together everything that your subscription business or delivery business could need in order to increase efficiencies, manage inventory, monitor and track sales, and give your customers and your employees the ability to manage accounts. Plus, since we track everything for you, in a couple of clicks, you can have a dozen different charts and spreadsheets that will crunch the numbers for you and tell you where you are the most profitable, which products aren’t selling, and which delivery routes are the most profitable. Below, we’ll explain how by using our home delivery software, you will affect hundreds, or even thousands, of lives. Contact us today to learn more!

THE RIPPLE EFFECT OF SMALL BUSINESSES

Delivery Biz Pro believes firmly in the ripple effect of small businesses. The ripple effect is like a stone being dropped in a pool of water; it creates ripples that cause waves that touches everything around it. Our mission is to help you create ripple effects by using our delivery management software. We believe an example best illustrates our point.

Your Meal Delivery Business

Your small business delivers meals to others. You pour your heart out into creating delicious and nutritious meals that you deliver (hopefully on a subscription basis). Your customer then prepares the meal and the whole family enjoys it. Many people think the ripple effect stops here. In reality, this is only the beginning.

The family who enjoyed your premade meal now has the energy and fuel they need to go about their lives. The kids will grow strong because of the balanced diet they are eating. The parents will have the energy they need to do their respective careers (which has its own ripple effect), not to mention the energy they need to do other tasks, such as volunteer at church or in the community or even just hold the door open at the bank for someone.

In reality, your one small meal has touched dozens of people through those who ate your meal. It has allowed them to grow and thrive when otherwise they wouldn’t. And the ripple effect doesn’t stop there. Through holding the door open, that other person probably felt grateful. They probably passed that gratitude on by doing something nice that day for someone else. And the ripple travels, perpetually, never stopping — unless you stop doing what you’re doing.

NEVER STOP DREAMING

Delivery Biz Pro understands the frustrations of a small business (we’ve been there!). There are days when you wonder why you are doing what you are doing. When an angry customer calls in, you might think about throwing in the towel. There are days when the incredibly long hours and missed sleep and time with family makes you wonder if it’s worth it, if you are making a difference, if anything you are doing really matters.

Delivery Biz Pro wants to remind you that despite the valleys, there are always mountains. And if you didn’t go through the valleys, how would you experience the mountain?

Take your delivery business or subscription business to the next level and make even more ripples with our delivery management software solution. Contact us today!

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Delivery Biz Pro specializes in home delivery software that ensures your propane delivery customers never run out of fuel. Through our innovative all-in-one platform, you will be able to manage your customers, track orders, allow your drivers to make changes, and provide a user-friendly customer marketplace where your customers can make payments and manage their account. Below, we’ll go over some of the benefits of propane delivery services and how our propane delivery software can help. Contact us today to get started!

BENEFITS OF PROPANE DELIVERY SERVICES

Because No One Likes Lugging Around Propane Tanks

For the most part as a propane delivery service, you will be refilling large tanks for home or business use. However, a good part of your business may be the smaller propane tanks themselves, such as those sold at gas stations that most customers use for their barbeque grills and the like. These tanks are heavy when empty and even heavier when filled, and no one likes lugging these around. But keeping track of such a vast number of propane tanks can be daunting unless you have our propane delivery software. Our software will allow you to lug around the right amount of tanks and not have too many or too few, saving your employees from too much hauling and saving you in transportation costs.

Automation

Because of the busyness of people’s lives, more people are looking to automate as much of the decision-making as possible as a way to simplify their lives. Thus, the rise of the subscription delivery business. Propane delivery businesses are largely automated as well because you have a rotating schedule of fuel delivery to your regular customers. The challenge with propane and fuel delivery services is that during some months, your customers use a lot of propane and other months they use a little. This is where the power of our driver software piece comes into play.

The drivers of your propane delivery trucks will be able to monitor the levels of your customers’ tanks easily. You will also be able to see average usage of each customer, which can allow you to know how much propane inventory you will need to keep on hand during each season. Having the ability for your drivers to make changes instantly will save you time and money, so you’ll know when to skip a customer who has enough fuel and which customers may need fuel more frequently.

GROWING WITH DELIVERY BIZ PRO’S DELIVERY MANAGEMENT SOFTWARE

The more your business grows, the more you’ll need to delegate tasks. With propane delivery software, our software will track your orders, monitor inventory, and make billing management easy. Your customers will be able to create their own account, change their propane order, and pay their bill without having to talk to you. Your drivers can update tank deliveries in a snap. At the end of a long day, your dashboard will give you the crucial numbers you need, such as daily sales and new customers, as well as produce financial reports that will help you grow and manage your small business.

As your subscription delivery business grows, the more you can automate tasks, the more time you’ll have to plan for your future. If you’re looking to make your daily life easier, look no further than Delivery Biz Pro’s home delivery software. Contact us today!

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Cannabis delivery is growing, too. After all, those with medical conditions may not be able to easily leave their home and pick up what they need. Hence, cannabis delivery is helping many people.

Delivery Biz Pro specializes in offering home delivery software solutions for small delivery businesses, such as cannabis delivery. Our superb interactive interface is easy to use for both the customer and for you, the business owner. From making quick changes to your website, like adding pictures, to utilizing our Admin Tools that allow you to make adjustments to customers’ payments, our delivery management software has everything you need to streamline your deliveries, improve customer satisfaction, and free up precious time for you to do other things, such as plan for expansion.

In our last blog post, we discussed some tips on how to take your cannabis delivery to the next level. In this blog post, we’ll continue our discussion. When you’re ready, we invite you to visit our website, and learn a lot more about the incredible benefits our delivery management software offers. Contact Delivery Biz Pro to get started!

TIPS TO HELP YOUR CANNABIS DELIVERY BUSINESS GROW

Excelling in Customer Service

Many people may consider the advice of excelling in customer service cliche. Doesn’t every business do that? Surprisingly, the answer is no. In this day and age of instantaneous internet reviews, you would think more businesses would place an emphasis on customer service. However, the good news is that having stellar customer service is one place your cannabis delivery service can stand out from the crowd. Get a top-notch driver routing software that will manage all of your data for you, help your drivers by planning their routes, have access to every report you need to analyze and evaluate your business, and have the ability to have the best website design in the cannabis delivery business. Delivery Biz Pro’s delivery management software does all this and more.

Invest in the Right Vehicles

Since you’re a cannabis delivery service, you’ll need to make sure your goods are securely transported. Make sure of the basics: that your vehicle(s) is in good working order and that the locks work. You will also need an alarm system as well to prevent break ins. And you may want to consider a temperature control system if you are transporting cannabis that could be perishable. Be sure to check with your state to ensure your cannabis delivery system will abide by any applicable state laws. One final point: be sure your cannabis delivery vehicles are only used for business purposes. This will keep you out of any conflict of interest disputes, as well as any other sort of trouble that can come when you mix business with personal use.

HOW DELIVERY BIZ PRO CAN HELP WITH YOUR CANNABIS DELIVERY BUSINESS

The mission of Delivery Biz Pro is to provide every tool that your cannabis delivery business would need to be successful, from offering a killer customer interface to providing you with the back office numbers you need to expand and grow. Our delivery management software is unbeatable. As an all-inclusive delivery software for small businesses, Delivery Biz Pro continues to innovate and update our products with changing market conditions. When you have an idea, let us know! We’re constantly striving to improve and meet your needs. Simply put, your cannabis delivery business needs delivery management software. Contact us today to get started!

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