Mobile driver support apps with built-in route optimization and integrated inventory and order systems can go a long way toward simplifying the route optimization process. This technology simplifies routes, noting pick-ups or returns, enables easy fulfillment communications with customers, and provides detailed turn-by-turn directions as needed. That can mean reduced delivery times, improved customer satisfaction, and enhanced operational efficiency.

The Basics of Route Optimization

Understanding route optimization is essential to maximizing the potential for food deliveries for farmer’s markets, boutique grocers, co-ops, and so much more. 

What Is Route Optimization for Food Delivery?

Route optimization takes into consideration what hours businesses and co-ops are open to receive deliveries, customer preferences, and even local traffic patterns to calculate the best delivery schedule. Route optimization software solutions also incorporate delivery returns. This allows drivers to pick up items that need to come back to the original location as they go through their schedule for the day. Ultimately, route optimization helps reduce fuel costs while ensuring that your brand meets customer expectations. 

Why Is Route Optimization Essential in the Food Delivery Industry?

The food delivery industry has several unique demands that can make route optimization even more essential. You aren’t just worried about reducing fuel costs and improving delivery times. Food delivery brands must manage perishable goods with time-sensitive demands, ensuring that they arrive on time and in good condition.

Furthermore, route optimization helps those brands stand out in a competitive and fast-paced market. Manual routing not only means slower delivery times. It can also mean a worse experience and less communication with customers. As customer expectations for ETA accuracy increase, even in smaller or local delivery setups, food delivery brands must be able to meet those expectations. 

The Core Benefits of Using Mobile Driver Apps for Food Delivery

Using mobile driver apps for food delivery across your local food supply chain offers many essential benefits. 

Improved Delivery Times

Mobile driver apps keep drivers connected to what’s really going on around them. They get real-time traffic updates that allow them to avoid delays, coupled with turn-by-turn directions that can reroute them to avoid those areas of heavy traffic or change delivery schedules according to potential changes in customer needs. Mobile apps also help ensure that drivers stick to optimal routes with live updates that let the company know where they are at any given time. This includes when they get stuck, when they make a stop, and more. 

Cost Savings

Mobile delivery apps offer potential cost savings in several ways. They reduce fuel consumption through smarter routing and cut fleet maintenance costs by decreasing unnecessary mileage. In addition, they help prevent unnecessary hours spent on the road, which can help decrease labor costs. 

Enhanced Customer Experiences

For local boutique grocers, co-ops, farmers markets, aggregate food hubs, and other small, local food supply chain brands, the customer experience is essential. Today’s customers are highly focused on that experience, and are more likely to rely on brands that deliver it. An estimated 50 percent of customers will switch brands after one bad experience with a brand. And 60 percent of customers have chosen a brand based on the experience they expected to have.

Using mobile apps for drivers for food delivery helps provide that essential experience. Customers receive accurate scheduling delivery notifications, so they can keep up with exactly where their package is and when it’s expected to arrive. Furthermore, mobile delivery apps minimize missed deliveries and late arrival complaints, ultimately offering significant improvements to customer satisfaction. This customer experience management in the local delivery solution is key to keeping customers with your brand and improving their overall satisfaction.

Key Features That Transform Food Delivery Logistics

Having the right features in your mobile driver app can make a huge difference in overall performance and functionality. As you’re choosing the right route optimization software solution for your brand, make sure you’re looking out for these options. 

Dynamic Route Adjustments

Dynamic route adjustments allow you to adapt to last-minute order changes or cancellations with ease. Drivers can quickly see any changes that need to be made to the route and adapt accordingly—and the app handles the changes for them, so they can focus on completing their route successfully. Dynamic route optimization also re-optimizes routes on the go to maintain efficiency, accounting for changes in customer needs or delivery expectations. 

Integrated Mapping Tools

Integrated mapping solutions leverage Google Maps and other mapping systems for precise navigation. They provide turn-by-turn directions that get delivery drivers exactly where they need to be, when they need to be there. Furthermore, they engage in real-time traffic monitoring that adapts the route according to wrecks, traffic jams, or weather conditions that could potentially slow down deliveries.

These solutions also offer cost predictability because they are a built-in integration, not a standalone app, which may cost more per route optimized and increase in cost as your business grows.

Mobile-Friendly Driver Support

Easy-to-use interfaces are ideal for tracking delivery progress. Drivers get the support they need, right in the palm of their hand. The app includes tools for confirming stops and updating route status, which not only ensures that drivers can keep up with their requirements but also that customers know where their apps are at any given time. 

Analytics for Performance Improvement

Mobile food delivery driver apps collect data on delivery times and routes that allow brands to streamline future operations. They focus on the KPIs that matter, allowing companies to identify patterns that can help them reduce bottlenecks and inefficiencies. Ultimately, that can mean substantially enhanced improvement for deliveries across the board. 

Overcoming Food Delivery Challenges With Mobile Driver Apps

Mobile driver apps can go a long way toward helping local food supply chain brands deal with the challenges they face every day. 

Challenge #1: Managing High-Volume Deliveries

Many brands along the local food supply chain deal with large delivery requirements, especially during peak ordering times. As produce rolls in off the farms during harvest season or customers turn to local brands for more of their needs, it can be difficult to ensure efficiency across those high-volume deliveries. Mobile driver apps help companies and drivers balance multiple stops across urban and suburban areas, ensuring that every customer gets their delivery on time. 

Challenge #2: Maintaining Freshness of Perishable Goods

As a local food brand, freshness is a key concern. You want your deliveries to get to your customers as soon as possible, not only to preserve food quality, but to maintain food safety requirements. Not only can mobile fulfillment solutions for ecommerce help ensure that those goods get to customers faster, allowing them a larger window to use those goods (and allowing growers to pick them during periods of peak ripeness, where relevant), they can provide advance notifications to customers to ensure quick hand-offs and make sure that deliveries aren’t sitting outside, unprotected, for long periods. 

Challenge #3: Responding to On-Demand Orders

Whether you’re delivering fresh food to individual customers or filling large orders for local restaurants or shops, there are times when food brands must quickly adapt their delivery schedules to provide the solutions customers need, when they need them. Local delivery route optimization software is designed to provide real-time scheduling for last-minute orders, getting those customers on the route, and enhancing overall satisfaction. Dynamic route updates in mobile apps for same-day delivery add stops seamlessly, without increasing frustration on the part of drivers or employees. 

Driving Operational Excellence in Food Delivery Businesses

Omnichannel fulfillment software is ideal for improving operational efficiency across food delivery businesses, allowing them to more effectively reach their goals. 

Automation for Efficiency

Automation has become increasingly common across multiple industries for a number of reasons—not least of which is overall efficiency. Local delivery route optimization software eliminates manual dispatch procedures with automated solutions. That helps reduce planning time and allows representatives to focus primarily on customer service, making automated dispatch and delivery apps key for ultimate success.

Fleet Optimization

With delivery management software, food brands can rely on routing solutions that maximize vehicle capacity and reduce operational costs. In many cases, that means reducing the number of vehicles necessary to effectively manage the fleet. Furthermore, it can minimize idle time for drivers, allowing companies to keep their operations streamlined and focus man-hours on the places where they’re really needed. 

Improved Communication Across Teams

With effective route optimization software, you aren’t just getting solutions that help with route management and delivery times. You also create seamless coordination between logistics managers, drivers, and customers. This develops a customer-focused delivery management platform with centralized updates that can promote transparency and reduce the risk of miscommunication. Not only does that lead to happier customers, it ensures that logistics managers have a big-picture look at how goods move through the system and what’s going on with deliveries at any given time. 

Real-World Benefits Experienced by Food Delivery Businesses

Using effective last-mile delivery tracking apps focused on route optimization and customer service allows brands to see real-world benefits. 

Faster Delivery and Increased Customer Loyalty

Many brands, on turning to local delivery route optimization software, find that they experience significant changes in on-time delivery rates. Customers aren’t left worrying about where their deliveries are, when they can expect them to arrive, or what condition their items will be in when they receive them—a key concern for food deliveries. Instead, they get their goods when they expect them, in great condition, and that can mean increased customer retention rates across the board. 

Cost Reduction Successes

Reducing costs is key for many brands that rely on local deliveries, especially in an age when costs are rising in many key areas. Using automated dispatch and delivery apps can reduce expenses in fuel, labor, and maintenance, ultimately saving considerable money compared to manual routing solutions. 

Data Utilization for Continuous Improvement

The delivery analytics provided by local delivery route optimization software that includes real-time delivery tracking tools can go a long way toward allowing local food brands to make improvements to their processes and solutions. That can include:

• Knowing where and when to add delivery drivers
• Preparing ahead of time for peak seasons, including both responsiveness to increases in customer orders and increases in brand output due to harvest times
• Establishing ideal routes 
• Predicting potential delays
• Identifying bottlenecks that could interfere with effective deliveries
• Ensuring freshness and identifying challenges that could prevent customers from getting their deliveries in good condition

Mobile fulfillment solutions for e-commerce aren’t just focused on immediate optimization. They also allow for long-term optimization solutions that allow for continuous improvements and adaptations as situations change.

The Future of Route Optimization in Food Delivery

Route optimization in food delivery isn’t static. Local delivery route optimization software continues to offer new options that help customers achieve their goals. 

The Adoption of Emerging Technology

Increasingly, last-mile delivery tracking apps are using AI-powered tools for even faster and more accurate route planning. AI tools are growing in popularity and effectiveness, allowing them to provide better solutions for the brands that use them. In addition, local food brands are integrating IoT technology to provide real-time fleet tracking and updates, from determining exactly where drivers are to utilizing devices on their trucks to keep up with maintenance needs. 

The Competitive Edge of Early Integration

Investing in route optimization software, including mobile driver apps, today is key for long-term success. Today’s customers expect convenience and communication. Tomorrow’s customers may expect even more integrated solutions. By adopting these technologies today, local food brands can get ahead of their competitors and start delivering on customer expectations more effectively. 

Predictions for Industry Transformation

Automation and data-driven delivery systems aren’t just buzzwords. They’ve become an increasingly important part of the industry. The route optimization software market is growing, and brands that fail to get on board will find that they aren’t able to deliver the same solutions as their competitors. The future of food delivery relies on meeting those vital customer expectations.

Furthermore, integrating these solutions is vital for reducing costs and keeping the business running smoothly—an increasingly important element of your final delivery solutions in an age when costs are rising across the board. 

Explore Our Route Optimization Software Options

Mobile driver apps are key to seamless route optimization and ensuring that your business can meet consumer demands. Adopt these tools for increased efficiency and customer satisfaction, and watch your brand reap the benefits. Mobile driver apps are a must-have solution for staying competitive in the fast-paced food delivery industry—and those solutions are at your fingertips. Contact us today to learn more about how our mobile driver delivery apps can help you achieve your goals. 

The post Mobile Driver Apps: Seamless Route Optimization Solutions for the Local Food Supply Chain appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

Delivery Biz Pro offers the best and the most exceptional delivery management software for your cannabis delivery. Featuring a professional customer marketplace to make it easy for your customers to browse your cannabis selection to tracking all of your crucial accounting numbers that will help you to tighten inefficiencies and improve cannabis delivery processes, our home delivery software will make your business life a dream. Contact Delivery Biz Pro to get started!

Hiring the Best Cannabis Delivery Drivers

As a cannabis delivery business, you will be judged on a few key items: if you got the order right, if you were on time, and how friendly you were. For a cannabis delivery business, this is a crucial fact since you truly only have this one opportunity to make a lasting impression. Thus, it’s imperative to hire the best delivery drivers. Delivery Biz Pro recommends that you check the driving records of all applicants and call references on their previous driving experience. You want someone who is not only safe but reliable since probably the worst taste you can leave in a customer’s mouth is being late.

Laying the groundwork on condition of employment will be important as well since you can potentially lose your cannabis business license if something is messed up. In most states, cannabis delivery drivers have to be over the age of 21, have a physical address to deliver the cannabis to, and have a copy of the business license with them in the car at all times. Having their driver’s license every day will be important, as will having their employee badge.

Number one to stress when hiring cannabis delivery drivers is that they can under no circumstances use cannabis during working hours. This should be grounds for immediate firing if this rule is broken. Delivery Biz Pro advises you to emphasize that because you are a cannabis delivery business, you will be under more intense scrutiny. Every move counts — literally.

DELIVERY BIZ PRO’S HOME DELIVERY SOFTWARE FOR YOUR CANNABIS DELIVERY BUSINESS

Delivering cannabis can be overwhelming for some drivers, especially if they are not used to following all of the regulations. Ideally, you want someone with experience; however, more importantly, you need someone who is willing to follow the rules.

Luckily, Delivery Biz Pro’s driver management software is here to help. As part of our cannabis delivery software, your drivers will be able to make changes to orders on the fly, collect delivery signatures, get directions, print out receipts, and so much more. This will take a lot of the stress off your drivers as they learn the procedures for cannabis delivery. It will also help them to remember crucial tasks. Our driver routing software is customizable to your needs, and we’re always here to lend a helping hand if you need our help. Time is of the essence for those waiting for their cannabis delivery. Keep customer satisfaction high with accurate orders and on-time delivery. Contact us today for cannabis delivery software!

The post The Importance of Hiring the Right Cannabis Delivery Drivers appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

The Problem With Manual Routing or Free Route Makers

Manual routing is not only time-consuming, it also leaves room for human error. Anytime you need to import addresses one by one into a routing software, you run the risk of accidentally skipping customers, meaning you’re not delivering what people have paid you to do. 

At the same time, most free routing programs only allow you to design a route based on addresses, and cannot accurately account for unexpected road construction, last-minute changes to orders, or anything of the sort. 

In short, this type of route planning doesn’t allow you to empower your drivers like Delivery Biz Pro does. Our software gives drivers the ability to take orders on the road, move routes around heavy traffic without missing any homes, and so much more. 

Choose A Delivery Routing Software That Is Fully Integrated

Delivery routes aren’t just addresses. You need to ensure every aspect of your software is integrated so that a route is planned based on who actually needs a delivery that day and what they ordered. 

Delivery Biz Pro truly does it all. One of the key benefits of DBP software is its ability to generate load and drop sheets with the click of a button. This means your team will be able to load trucks in a first-one-in-last-one-out order that makes drop-offs a breeze. You can also order your load sheets alphabetically, based on the warehouse location, or any other number of arrangements. 

Routes can be designated by region or by day of the week so that customers and drivers have more input about their deliveries. They can also send text alerts to customers to let them know their delivery has been dropped off so that everyone is always kept in the loop — all with one convenient app interface. All of this is done with one goal in mind: to make your business better. 

Using these tools allows you to focus your efforts elsewhere, cut down on delivery costs, and provide better service to your customers. 

Plan Routes With Delivery Biz Pro

Our route planning software makes running a delivery business easy. That’s because we do so much more than just routing! We are your all-in-one software that seamlessly integrates your website, customer communication, payments, inventory management, delivery routing, truck loading, product management, and so much more. 

We would love to show you our delivery routing software in action! Give us a call if you have any questions or fill out our questionnaire to schedule a free demo and see if DBP is the right fit for your business. 

The post How To Plan Routes For Deliveries appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

At Delivery Biz Pro, we offer home delivery software that may not be able to solve all of your problems, but it can definitely solve a lot of them! Read on to learn about some pitfalls to avoid if you want to be successful in the home delivery business, then reach out to DBP to schedule a free demo of our delivery management software. 

10 Home Delivery Downfalls To Avoid

1. Not Enough Cash Flow

All businesses need consistent cash flow to keep up with operating costs. When businesses begin spending more money than they are making and do not have an adequate store of cash, they can quickly meet their downfall. Whether you take out a small business loan and go all-in or you slowly build your business from the ground up, make sure to keep the cash flowing without digging yourself into a hole. 

2. Lacking Value For The Customers

You need to convince your customers that they need you. If you can’t, you might find yourself failing to succeed. Regardless of your industry, you have a lot of competition from local and national chains. Make sure you are creating a compelling value proposition for your customers whether that is affordability, sustainability, supporting local business, knowing where their food is coming from, convenience, or some other benefit. 

3. Not Updating Your Website

“A good product will sell itself.” Maybe at one point that was true, but gaining new customers is just as important, if not more, than retaining old ones. An outdated website says to a customer that you are not interested in their experience. Thankfully, a new website is just another thing that our home delivery software company can provide. 

4. Having A Desktop-Only Website

Speaking of websites, you want to ensure your website is mobile-compatible considering that most people do online shopping from their phones these days. Again, this is something you won’t even have to think about when working with DBP!

5. Failure To Keep Up With Competition

If your competition is able to offer bigger, badder, and better products or services, your customers will go to them if you cannot keep up. At Delivery Biz Pro, we might not be able to help you offer better products, but we can certainly help you offer better service with our delivery management platform. 

6. Not Reacting To The Market

The market is always changing, and you need to be able to react to it and adapt. This might mean offering new products, more delivery availability, cheaper delivery, last-minute cart changes, and other things that customers need and want.  

7. No Route Management

Bad route management can lead to unhappy customers, worn-out delivery drivers, and spending too much on your delivery costs, which for a small business, might mean the bottom line. Our home delivery software offers automated route planning so that you can rest easy knowing your routes and planned and your drivers are ready to hit the road first thing in the morning. 

8. Bad Business Model

A bad business model will only allow you to grow so much before you stagnate. A business model goes beyond just producing a product and getting it to the customers. You need to have a plan for how you will realistically scale your business and acquire new customers and how you will keep those customers around. 

9. Problems With Products

If the products you’re delivering aren’t up to customers’ standards, then you need to either fix that or risk it being your downfall. If you are delivering a perishable, you need to make sure they are arriving fresh and at safe temperatures. You also need to make sure that orders are correct and going to the right people. A good delivery management software like ours can help with that. 

10. Using An Outdated Delivery Software

Finally, using an outdated delivery software can be your ultimate downfall. It’s easy to live by the “if it ain’t broke, don’t fix it” mindset, but this won’t allow you to grow as a business. At Delivery Biz Pro, we offer home delivery software that truly does it all, essentially running your business from front to back and automating tasks that used to take hours to complete by hand. 

We want you to experience the full benefits that come with using a comprehensive home delivery software like ours. Get in touch today to learn more about working with DBP and schedule a demo of our product! 

The post 10 Downfalls To Avoid When Venturing Into The Home Delivery Industry appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

Fresh Produce Software That Grows With You

Today, we’re going to take some time to tell you about Ooooby (that’s right — four O’s). Ooooby is a New Zealand-based digital farmer’s market. The name Ooooby is an acronym that means “Out of our own back yards.” 

Ooooby’s goal is to put “small-scale sustainable farming at the heart of our food system.” They do this by fostering a network of local, organic growers who produce a variety of fruits and vegetables. Ooooby receives produce directly from their suppliers and hand-pack it to be shipped directly to customers. 

Since its humble beginnings in 2010 — working out of a converted shipping container and delivering produce to just 50 customers — Ooooby has grown exponentially. They now operate in Waikato, Bay of Plenty, Taranaki, and Christchurch, New Zealand; Sydney, Australia; and Fresno, California, and have plans to expand in the near future. They have now delivered over 345,000 boxes of fresh, local produce to over 17,000 homes. Ooooby uses the Delivery Biz Pro produce delivery software to get their food where it needs to be. 

The Right Software For The Right Business

At Delivery Biz Pro, we know how important it is to pick the right software for your business model. Our produce management software optimizes your business at every stage from a beautiful new website where your customers can load their carts with their favorite items to automated delivery routing so your drivers are empowered to make changes on the road if needed. 

Pete Russell, the CEO of Ooooby, says of Delivery Biz Pro, “We’ve been deeply impressed by the fantastic improvements DBP has brought to our customer experience as well as the operational efficiencies the software brings. Our customers have been raving about the new shopping interface and we saw an instant increase in average transaction values by over 10%. The DBP team has been an absolute delight to work with and we’re very excited about applying more of the powerful features that DBP offers!”

While Ooooby grew their business through a dream and hard work, our produce management software has been an important tool and we are excited to continue our relationship with Ooooby. They have plans to scale their business using the unique features that DBP can offer.

Grow Your Business With Our Produce Delivery Software

Delivery Biz Pro specializes in providing business owners with highly customizable, intuitive delivery management software for a wealth of industries. Whether you are looking for produce delivery software for your growing digital farmers market or simply need a simple CSA software to help run your program, we can help. 

Get in touch today to discuss how our produce software can help your farm or produce delivery business thrive. 

Click here to read more about Ooooby’s journey with Delivery Biz Pro. 

The post Case Study: Ooooby Grows Their Digital Farmer’s Market With Our Produce appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

Delivery Biz Pro understands the struggles that small and medium-sized businesses face on their journey to success. We do our best to help those businesses succeed in any way we can. As a SaaS (software as a service) provider, we are dedicated to creating the best delivery management software on the market. We do this by housing an amazing team of developers and designers that think with both their hearts and their heads, giving our clients a fully supportive team. 

Today, we’d like to share another success story with you! This time, we’re going to be talking about Farm to People, a digital farmer’s market operating out of Brooklyn, New York.

Locally Grown, Thoughtfully Delivered

Farm to People specializes in local, organic foods ranging from fresh fruits and veggies to meat, seafood, eggs, and dairy. They currently deliver fresh produce in the highly competitive market of Manhattan, Brooklyn, and Queens. In an area where people need convenience to get through their busy days, how does Farm to People beat out the competition? 

It comes down to their commitment to excellence and our customizable produce delivery software. Their fruits and veggies come from farms that are family-run, non-GMO, and dedicated to sustaining the environment. Their meat, dairy, and eggs come from animals that are treated humanely, never caged, free-range, antibiotic-free, and growth hormone-free. Their seafood is sustainably sourced and come from fishermen and women who are dedicated to improving fishing practices and increasing positive change for threatened species. In short, their products are top-tier and their customers never have to guess about the sustainability or safety of their products. They just know that the boxes of fresh food they receive are good for them and good for the environment. 

Farm to People actually goes even further than just offering fresh food to their customers. Their website also includes a large and easily navigable recipe database that shows customers how to use their produce to make healthy and delicious meals. 

With all of that amazing food, how do they get it to the dense population of major New York City boroughs? That’s where we come in. 

Delivery Biz Pro’s customizable produce management software helps CSAs and digital farmer’s markets have a seamless experience from the supplier to the delivery driver to the customer, and every role in between.

Michael Robinox, Co-Founder of Farm to People, says of Delivery Biz Pro, “We are now able to offer 200 different handmade foods and expect that number to grow to 400 by June. Without the ability to customize, forecast and manage inventory on DBP, we couldn’t do it… We love that our customers are kept in the loop and know the minute their packages have been delivered. That kind of detail helps us build a trust that’s very difficult to earn.”

Our produce delivery software doesn’t just generate routes for you from a list of addresses. It gives you the opportunity to give your customers the absolute best service from the second they enter your website. With a user-friendly website, safe payment options, automated customer alerts, and so many more amazing features, you and your customers have what you need for a positive and successful interaction. 

Let’s Grow Together With Our Produce Delivery Software

As we said at the beginning of this blog, if you had no limitations, what would you do? Where would you go?

Delivery Biz Pro is here to help you discover the answers to those questions. With our intuitive software that essentially runs the backend of your business for you, you can continue to grow and expand without dealing with common pain points such as inefficient routes or wrong orders. 

Get in touch today to get started and see how we can help your business grow!

Click here to read more about Farm to People’s journey with Delivery Biz Pro.

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What Is Last-Mile Delivery?

Last-mile delivery refers to the transfer of goods from a transportation hub to its final destination — usually a residence or business address. The goal of a business is to be able to deliver the goods as fast as possible and for the least amount of money. This results in happy customers and a happy business budget. 

Thanks to the ‘Amazon Effect,’ customers expect fast and accurate delivery. And this isn’t just for ordering things like books or clothing online! This includes recurring delivery services such as milk, meal kits, propane, oxygen, water, and the like. They want to be able to update their cart at 10:00pm and have their new items delivered the next day. 

Additionally, the ‘last mile’ can also refer to the time that a delivered good is left sitting on a customer’s porch. Even with good packaging, a box of fresh produce or milk can only last so long in the hot sun. The longer a package sits unattended on a porch, the more susceptible it might become to porch pirates. Will the customer even know it made it that last mile? 

With a local farmer delivering produce or a regional water delivery company, handling last-minute changes and still ensuring the goods get to where they need to be on time poses a major challenge. However, with a highly customizable and intuitive last-mile delivery software, even small businesses can succeed at this feat. 

Delivery Biz Pro solves a lot of these problems by allowing a set order cut-off time so customers can make changes as late as you can feasibly allow them to. Our home delivery software also allows drivers to mark when an order has been delivered and automatically send customers an update to let them know their package is on the porch. 

Let Us Help Optimize Your Last-Mile Delivery

For small- and medium-sized businesses, fine-tuning your last-mile delivery can seem impossible, but thankfully there are delivery softwares like Delivery Biz Pro that do the work for you from automated order sheets to route planning to customer communication and more. Take a look at our features to discover how our software can optimize your last mile and request a home delivery software demo today!

The post Learn About Our Last-Mile Delivery Solutions appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

Signs It’s Time For A New Delivery Software

#1 – You hand plan driver delivery routes.

Manually planning driver routes hasn’t been a necessity for years, yet many small delivery businesses still do it. Not only does this take up valuable time, but it also simply isn’t the best way to plan routes. Even if you know every street in your town like the back of your hand, an automatic route planner will be able to create routes that simply make the most logistical sense. Our software allows you to generate multiple routes to fit your needs, whether you want to create routes for certain neighborhoods or create routes based on the day of the week, our delivery routing software can do it in a snap.

#2 – Your delivery costs are making you bleed money.

Offering home delivery as part of your service should help you make profits, not lose them. Having exorbitantly high delivery costs that don’t align with profits could be a sign that your driver routes are far from optimized.

#3 – You miss deliveries during busy months.

If your delivery system is working out fine during average months but becomes a disorganized disaster during the busy season, it might mean that your driver routing system is unable to handle an influx of deliveries. This means that it also would not be able to handle regular business growth and you might find your business stagnating.

#4 – Your drivers are unhappy.

If your drivers are consistently unhappy or there is high driver turnover, you need to ask yourself why. Are they working overtime because there are too many deliveries and you can’t afford to hire another driver? Are they constantly scrambling to make sense of their delivery sheet or find the best route to the next house when there are a million other things to focus on? A good home delivery software will do more than just optimize your routes; it will empower your drivers. Your drivers are a cornerstone of your business model and they should be able to make the most of their time on the road. Our delivery driver software allows drivers to make changes on the road, edit order, mark deposits as returned or outstanding, take payments, skip deliveries, text customers with a delivery notice, and more — all on an easy-to-use tablet.

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#5 – Your home delivery system isn’t tailored to your industry.

Home delivery businesses are vast and can range from monthly propane deliveries to weekly meal kit deliveries to daily dairy drop-offs and everything in between. If your delivery software isn’t cutting it, it might not be that it’s a bad software overall — it’s just a bad software for your business. Delivery Biz Pro is committed to providing a customizable delivery software that allows you to tailor dozens of features to fit your specific industry needs.

#6 – You don’t have any statistics about how your delivery system is doing.

Data is often a major driving factor behind business decisions. When delivery is a pillar of your business model, you need to be able to see real-time statistics about your orders, deliveries, revenue, and other vital key performance indicators. If your driver software cannot provide you with basic metrics that show where your company stands, it might be time to upgrade.

#7 – You can’t meet your customers’ needs.

What do your customers need from you? Obviously, they need the product you deliver, whether it’s farm fresh eggs or propane. But what else do they need? They need consistent and accurate deliveries. They need you to keep track of their milk jug deposits. They need to be able to skip deliveries if they’ll be out of town and they need to be able to throw a last-minute item into their cart. These are just a few things that customers need in their home delivery service, and if you can’t deliver (excuse the pun), then they’ll find a competitor who can. Updating to a better home delivery software can give you the tools you need to be able to meet your customers’ needs and desires.

Ready To Optimize Your Delivery Business?

We are ready to help! Our team is here to answer any questions you have about making the switch to Delivery Biz Pro. Fill out our short application today and we’ll be in touch as soon as possible to see if we’d be a good fit for your business model.

The post 7 Signs You Need A Better Home Delivery Software appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

We’ve been there. Change is scary, especially when your livelihood is on the line. But sometimes you have to take the leap in order to grow your delivery business. When you start using a home delivery software like Delivery Biz Pro, you can depend on us to help hoist you over the wall and ensure you have a soft landing on the other side. We will not only be your software provider but your software partner as well.

Our co-founders, Judd and Erick, founded DBP with customer service in mind. Erick said that when he joined DBP in 2007, it was “refreshing to be a part of a team that actually cared about their customers.” Judd echoes this sentiment, having said, “My goal in this career has been simple: listen to the client and built solutions that give them results.”

As a global software provider, we have team members all over the world ready to help you. From Colorado to Michigan and from Australia to Pakistan, the DBP team is here to provide you with an easy-to-use software and training to ensure you are getting the most out of your software.

We hope that knowing our commitment to you and your business makes you feel a little less intimidated by switching to an entirely new home delivery software. If you’re still needing some help getting over that brick wall, then keep reading below for a few quick tips on integrating a new delivery software.

Determine Your Goals

First, determine what you want to get out of your software. Why do you know that it’s time to upgrade to a better software? Are your drivers consistently missing deliveries? Do your customers request later order cut-off times? Are you unsure how much money your business is making and how much these deliveries are costing you? Do you want to have more comprehensive data that can help you find areas to improve? Are your drivers working late every day because of bad driving routes?

Every company that goes looking for the best delivery software on the market is doing so because they have a goal in mind, so what is yours?

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Find A Software That Can Achieve Your Goal

Next, make sure the software you are choosing can help you achieve your goals. Knowing that you are working with a competent software company that frequently updates their products and — for lack of a better phrase — knows what they’re doing, can give you peace of mind that even if changes bring some tension to your business, your delivery software company is going to be there to pick you up.

We say this all the time here on the DBP blog, but selling you a software that won’t work for your business isn’t good for either of us. We’d rather be honest with you if our software isn’t a good fit for your business model than end up wasting our time and yours. For that reason, we have an “Apply Now” button on our website that gives you the opportunity to tell us your goals for your business. Then, we’ll schedule a time to chat more and make sure we’ll be able to help you get there before we sign any paperwork.

Train Up Your Team

Every new process requires training. Find a time to train anyone on your team who will be interacting with the software before implementing it, from the customer service team to the drivers. This will help get them familiar and allow them to ask questions before it’s go-time.

Don’t Be Afraid To Ask Questions

We are providing you a service, and that service doesn’t stop when you start using our home delivery software. At Delivery Biz Pro, we’re here to help you get your software set up as well as provide you with ongoing support throughout your time working with us. We don’t expect you to be a software expert, so if you are confused about something, just ask.

Learn More About Our Home Delivery Software

The beauty of two businesses working together is that we are both experts in our industries. While DBP provides industry-leading delivery management software, you provide your customers with unparalleled service in your industry, whether you’re delivering ready-to-assemble meal kits, bottled water, propane, dairy, or another product.

So, let’s deliver the goods together! Get in touch with Delivery Biz Pro to learn more about integrating our comprehensive delivery software into your business model. You’ll see how easy it can be when you use a software service that has been around long enough to know what our customers, and your customers, are looking for. Get in touch today!

The post How To Integrate A New Home Delivery Software Into Your Business appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

If your business is moving in the direction of offering recurring deliveries you will need a way to map out deliveries in a way that makes sense. Or, if you are already offering delivery but it seems to be more work than it’s worth, you could be using the wrong route planning tools.

Delivery Biz Pro seeks to offer a solution to businesses looking for an easy, efficient way to make deliveries. With our delivery routing software, customers and their orders are seamlessly integrated with the route planner system, so mapping our driver routes is incredibly simple with our system that does all of the hard work for you. Gone are the days of trying to keep everything organized in spreadsheets or creating routes by hand.

We know a lot of people are on the fence about using a delivery routing software. After all, isn’t that what the map feature on your smartphone is for? But we also know there’s a better way. With the technology we have available today, there’s no reason not to use an industry-specific delivery management system.

Please excuse us while we put on our best Jeff Foxworthy voice and say: You might need a route planning software if…

Your business makes recurring deliveries.

This is possibly the most obvious sign that your business needs a delivery routing software. When planning delivery routes, you really need to be using a tool that is integrated into your customer database that can organize routes and ensure the right deliveries are made to the right homes.

With our routing software, for example, you can alter routes based on your business model. If you serve a small area and only deliver on Mondays, your routing software can handle that without a problem. If you deliver to the east side of town on Mondays and the west side on Wednesdays, you can create two routes based on a customer’s location. Even if you have some customers who want deliveries on different days of the week or who only need deliveries every other week or once a month, using a route planning software takes the complication out of handling all of these different variants.

Your drivers sometimes miss deliveries or deliver the wrong items.

To err is human… which is why we think a software makes a better route planner than a human. We don’t want to imply that technology needs to run every aspect of your business. After all, a software can’t shake the hand of a potential investor or prepare a healthy diet for your hens so they lay perfectly shaped eggs. It can, though, look at the addresses and orders of all of your customers, place them in a logical order on a map, and create a route for your drivers to follow — all in a matter of seconds!

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Your customers are interested in delivery or your competitors are already delivering.

Perhaps you don’t currently make recurring deliveries, but you have heard from loyal customers that they would love to see a delivery option or you notice your competitors in the area are delivering. If this is the case, making the move toward a home delivery system can be the boost your business needs to stay relevant.

Of course, you don’t want to start offering delivery without a solid plan about how you’ll make it happen. This is especially important for those in the meat, egg, dairy, and produce industries as you will need more than a delivery management software and a truck to start making deliveries. You will need ways to ensure your customers don’t get spoiled products, which usually involves investing in some sort of porch ice box or insulated packaging with ice packs.

Using a software like ours, you can have your customers put a deposit on these items and mark off who has outstanding containers and who has returned them in good condition.

You want to modernize your business.

Delivery is convenient. It’s as easy as that. And in today’s busy world, many people would rather spend time after work and on the weekends with their families, not driving to the store. People are willing to spend a few extra bucks to have their propane tanks or groceries delivered to their front door if it will save them an hour of their time.

Offering efficient, reliable delivery to your customers will make their lives easier. And while you make their lives easier, there’s no reason to run yourself into the ground trying to plan out routes by hand or using a route planner that isn’t industry-specific or integrated with your orders. A route planning software can make your life better and your customers’ lives better — we believe that’s what they call a ‘win-win situation’.

Need More Reasons To Use DBP? Let’s Chat!

Our software integrates everything from customer signup, order placement, and payment to truck loading, routing, and post-delivery notifications. Currently, the DBP software is responsible for routing well over half a million deliveries every single week. In fact, our system handles the routing of over 600,000 deliveries for local farmers and small business owners who are making their businesses better by offering reliable delivery services.

But we do more than just map out deliveries. We have done everything we can to ensure that you can truly depend on our software. With your own server, you won’t have to worry about slow service, and with two automated daily backups, so you never have to worry about a major calamity where you lose all of your valuable information. We also only integrate with PCI-compliant gateways to keep not only your information, but your customers’ information safe and secure. In other words, we’re so much more than a delivery software, and we want to prove it to you.

So, what are you waiting for? Get in touch with the DBP team today to get more information about our delivery routing software. We’ll set up a time to chat and discuss if our service is right for your business model. Just like you earned your customers’ business, we want the opportunity to earn yours. Give us a call or send us a message and you’ll discover the Delivery Biz Pro difference.

The post Do I Need A Delivery Route Planner For My Business? appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.