The way to enhance customer service is to evaluate the things that are most important to your customers. So, what are the key elements of providing excellent service when you’re in the subscription delivery business? Here are just a few.

 On-Time Delivery

When you promise to deliver something at a specific time or on a particular date, your customer trusts that it will be there. Avoid late deliveries whenever possible, but delivering early may not be seen as a good thing either. If your customer isn’t home, isn’t available, or just isn’t ready to receive their goods, arriving early may be perceived as a negative for your business.

Accurate Orders

Although order accuracy is clearly one of the top things you’ll be evaluated on, it can be difficult to achieve with an increasing demand for more choices, more variety, and special order requests. That’s where delivery software can help. Using technology can help make sure that you’re delivering 100% of your orders, 100% of the time. Do this, and you’ll see customer loyalty increase.

Product Meets Food Safety Requirements

When you’re in the business of delivering perishable products, you have to make sure that you’re able to deliver them quickly while keeping them at the proper temperature. Raw meat, milk, and refrigerated or frozen meal kits have to stay cold. Hot, cooked meals from a restaurant need to stay hot. If you’re delivering a combination of items, things can get complicated, quickly. It’s vital to have a way to manage everything so you can keep hot and cold foods separate and then be able to marry up all elements of an order once you arrive at the destination.  

Special Requests Are Met

Nowadays, customers have come to expect that they’ll be able to customize their orders. Whether they are making these requests to meet dietary restrictions or to just suit their preferences, managing these exceptions can be difficult. However, it’s something that subscription delivery businesses should strive to do. Being able to meet the desires of your customers is the easiest way to gain long-term loyalty.

Product Is Properly Packed 

Product packaging is incredibly important for ensuring a successful delivery. Not only do you need to make sure that your products are being held at the proper temperatures, but when you’re dealing with liquid products like soups, sauces, and beverages, for example, you have to take into account the challenges of keeping these items contained. 

You can do this by buying the right kind of packaging that will hold your goods securely. Or, you may want to perform some test runs to see for yourself how everything arrives after traveling down a bumpy road or getting jolted from a quick stop at a traffic light. Better yet, you should also be requesting — and reviewing — your customer feedback. If an order arrives with only half of it in the container because the rest has spilled in the bag, you’re likely to hear about it. 

Manage Exceptions

No one is perfect. Things happen. There will be times where an unforeseen traffic jam will delay a delivery. When those out-of-the-ordinary occurrences happen, the best thing you can do is to manage those exceptions by communicating with your customers as quickly as possible. Most people will understand circumstances that are out of your control — as long as you don’t forget to tell them about it. Showing up three hours late and then explaining that you got caught behind an accident on the highway will likely make your customer think twice before they order from you again. 

Enhance Customer Service and Exceed Expectations with Delivery Biz Pro

If you’re looking for ways to better manage all of the moving parts of a successful subscription delivery business and enhance your customer service, Delivery Biz Pro can help. 

Our comprehensive delivery software has dozens of tools to help you manage orders, track customer information, solicit feedback, and manage exceptions. To learn more about all the ways Delivery Biz Pro can help your business, contact a member of our team today to schedule a free demo. 

The post Tips On Enhancing Customer Service In The Delivery Business appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

To fill the gap, restaurants dealing with dine-in restrictions have discovered how to reach customers in a new way by meeting the needs of bored families stuck at home. From fast food to gourmet, from fully-prepared to portioned ingredients, meal kits can give your customers a welcome break from the usual and offer them something to look forward to at dinner time. 

Three Different Approaches To Meal Kits

There are almost as many types of meal kits as there are restaurants offering them, but most of them have one thing in common — portioned and packaged ingredients or whole meals made in advance and ready for delivery or for the customer to pick up. How a restaurant chooses to execute their meal kit service, however, can vary widely.

Meal Bundles

Many restaurants are looking at meal kits as more of a family pack or bundle intended to feed a group (usually targeted toward a family of four). They usually consist of an entree choice as well as sides and even beverages to make a complete meal. Many QSRs will simply cook and assemble your meal kit at the time of order, while others offer pre-cooked and chilled or frozen meals that are ready for reheating upon reaching their final destination. In both scenarios, this type of meal kit is intended for the customer who still wants to enjoy the foods they love at home, with minimal preparation. You can read more about restaurants that are offering these types of bundles in this article.       

“Cook Your Own” Meal Kits

   Other restaurants are betting that customers who are spending the majority of their time at home may enjoy a dining experience where they have a hand in the cooking process. Meal kits that include pre-portioned ingredients and a step-by-step recipe allow cooking enthusiasts and amateur chefs a fun and interactive way to learn how to make meals from their favorite restaurants.

“Assemble Your Own” Meal Kits

Somewhat of a hybrid between a meal kit that offers fully prepared food and one that has you doing most of the work yourself, assembly kits are proving to be some of the most popular. In this article from Nation’s Restaurant News, check out how some restaurants are preparing build-your-own meal kits for everything from tacos and burgers to pizzas and ice cream sundaes. This approach seems to hit all the marks for simplicity, customizability, and entertainment. 

Find Your Own Success With Meal Kits

Restaurants are expanding and finding new ways to reach their customers. If you’re considering adding meal kits to your list of current offerings, there are a few things to consider that will help ensure your success. 

First, consider the type of meal kit you want to offer — whether it be a type of family meal bundle, a cook your own kit, or an entirely different kind of hybrid. 

Second, consider the types of food you’ll be offering in your meal kit. For a DIY kit that the customer will have to cook themselves, you’ll want to keep cooking techniques fairly simple and the number of steps involved to a minimum in order to appeal to a wide range of cooking abilities. For hot meal bundles, whether your customer is picking up their order or you’re delivering it to them, keep in mind that some foods travel better than others. Items like baked fish, steaks, and ice cream can prove to be quite a challenge. 

Finally, if you’re offering home delivery for your meal kits, you’ll want to focus on the delivery experience as well as the quality of the meal being delivered. Customers expect their orders to be delivered correctly, on time, and at the right temperature, at the very minimum. However, you can excel in the meal kit delivery category by going a step further and personalizing communications, sending email and text alerts, and offering your customers a user- and mobile-friendly interface to place their orders. It’s easy to do all of this and more, with delivery software from Delivery Biz Pro. 

Are you interested in learning how we can help you find success with take-home meal kits? Contact a member of our team to find out more.

The post Restaurants Are Finding Success With Take Home Meal Kits appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

Challenges of Last-Mile Logistics

Last-mile delivery can be quite a challenge. Managing dozens of incoming orders, planning the resources you’ll need to get those orders to their destinations quickly — especially in the case of hot or cold food — and optimizing routes so you don’t spend all of your profits on fuel are just some of the difficulties faced when it comes to last-mile logistics. Fortunately, two of these challenges are minimized by offering delivery services in large cities where several stops can be made in just a few miles. But how do you expand beyond the big city and into less populated areas? 

Food Delivery in Rural Illinois

Here’s how one business owner found success with subscription delivery in the country. There may have been less demand for home delivery in small towns pre-COVID, but now social distancing rules and home quarantines have changed all of that. That’s why the owner of a sub shop in rural Illinois decided to take delivery into his own hands. Knowing that it wouldn’t be economically feasible to hire dedicated delivery drivers just for his shop, Andrew Carlson of Scoops Famous Subs in Oregon, Illinois recruited help from other fellow restaurant owners. Together, they were able to use one team of drivers to deliver food from multiple restaurants and spread the cost between them. This approach made delivery feasible and helped to boost sales during an otherwise difficult time. You can read the full story here.  

Small Town, Big Opportunity

According to an article posted on QSRWeb, food delivery is really starting to take hold in smaller communities. It’s a great option for people who want their local favorites but are unable to (or don’t wish to) drive in to get them. If you run a local business and are considering adding delivery to your list of offerings, the article mentions a few tips you may want to consider.

• Increase awareness of delivery through in-store marketing
• Determine if there is a local delivery team already in place that you could partner with
• Investigate opportunities to market delivery through cross-promotional events

Keep in mind that success in the delivery business requires careful management of costs. You can easily spend more money to deliver your products than what you’re making in profit if you don’t monitor carefully how much you are spending on delivery. That’s where delivery management software from Delivery Biz Pro can help. We make it easy to monitor and track data so you can optimize your business and run more efficiently.

Route Optimization

One way to reduce delivery cost is through route optimization. Our software allows your drivers to find the most efficient route for their deliveries. This is particularly important for small-town delivery businesses where more of their costs are linked to the farther distances their drivers have to go. One wrong turn can mean several added miles (fuel cost) and time wasted (labor cost). Plus, when you’re dealing with perishable food, it’s even more critical to ensure you’re getting there as quickly as possible.

Customer Communication Tools

Being able to deliver to your customers quickly and efficiently is only one part of a successful delivery business. You also need to be able to communicate with your customers in real-time to send order confirmations, estimated delivery times, and more. The communication tools included with our delivery management software make it easy to track all of your customer information in one place and set up automated emails and texts for easy messaging. Even if you’re a small business, customers still have certain expectations, and the right software can help you meet them. 

Data Management

Delivery Biz Pro has all of the features you need to run a successful delivery business — including data management tools. We’ve designed our software to be easy to use, yet robust enough to grow with you. With it, you’ll have access to reports that will give you valuable insight into all areas of your business — orders, inventory, finances, customer feedback, and so much more. 

Conquer Last-Mile Logistics With Delivery Software From Delivery Biz Pro

Are you looking to venture into delivery, or expand your current delivery options? Our platform provides seamless integration and communication between your frontend marketplace and the backend day-to-day operation with tools that give you the ultimate view into real-time data. Find out how Delivery Biz Pro can help your business by scheduling a free demo today.

The post Meeting Demand For Delivery In Small Towns appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

Perform Many Tasks

Managing a successful subscription delivery service requires organization, planning and perfect execution. You need a system for keeping track of customers’ data, inventory, and invoices. There are many separate systems that can do these tasks for you, but if you also want to be able to improve efficiency, market to your customers, and enhance your margin, you’ll need the help of subscription-focused software that’s integrated with delivery driver management and tailored to your industry’s needs. 

Scale With Your Business

As your business grows, it will become more complex — with more customers across more delivery zones, more orders, and likely a greater variety of products that can make things increasingly difficult to manage, especially if you don’t have software that can grow with you. That’s why it’s important to choose software that is flexible, can easily integrate with current systems and apps you are using and will grow with you as you scale your business.

Market To Your Customers

Growing your business isn’t just about finding new customers but about increasing business with the ones you have. The best way to do that is with an engaging, easy-to-use, mobile-friendly website that connects your various products to the customers most likely to buy them. Whether you’re a small farmer with a CSA or a large corporation delivering food and produce to chain restaurants, a thoughtfully-designed website is a must. Unfortunately, many businesses have websites that are difficult to navigate which makes it hard for customers to find the information they need.

One Complete Solution

There are many different types of delivery software out there and the last thing you should do is buy a different one for each task you are trying to accomplish. Investing in one complete, out-of-the-box platform that can do everything you need it to is not only more cost-effective, but much simpler to implement and operate. Delivery Biz Pro offers such a solution that contains everything you need to do business including inventory management, a front-end marketplace, mobile-enabled order placement, driver and order routing, payment collection, data management tools, and more. If you would like to learn more about subscription delivery software from Delivery Biz Pro, get in touch with a member of our team.

The post Importance of Using Software Tailored To Your Subscription Delivery Service appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

Regardless of what type of product you’re dropping off with your recurring deliveries, there are a few things that every successful home delivery business needs to thrive. We’ve listed seven of them below! Keep in mind, these are just a handful of the many facets that make up a successful business. We know that at the end of the day, you are the expert in your industry and we are your humble software servants helping you along the way. With that said, check out these seven home delivery business must-haves!

What Every Recurring Delivery Service Needs

1. A Customer Base: Customer bases can be formed through word of mouth, good marketing, or some combination of both. However, getting your company’s name out there is one thing. Turning those who hear about your company or see an advertisement for your service into a loyal and returning customer is another thing entirely! If you think that your business has good reach — that is, lots of people have heard about your business either by viewing advertisements or visiting your website — but your customer base isn’t growing, it is important to diagnose the problem. Perhaps you have a fantastic service, great online reviews, and the best prices around but… your website is out of date and people aren’t signing up when they see it. Which brings us to our next point…
2. A Beautiful Website: Home delivery businesses need a beautiful website. It doesn’t matter if you’re delivering plain, no-fuss water bottles and propane tanks or gorgeous, vibrant boxes of fresh fruits and veggies. Customers love a well-designed website that is easy to navigate and reliably updated. At DBP, we include a custom online marketplace with the use of our home delivery software, so you can count on having not only a great way to create your routes, but also a mobile-friendly website for your customers to browse on.
3. An In-Demand Product: The great thing about the businesses our home delivery software serves is that the products and services they offer are amazing and make their customers’ lives easier. Home delivery of water or food for the week is so convenient and now, more than ever, people love convenience. With the rise in popularity of fresh meal kits, local milk sources, and the desire to have those recurring items you need dropped off at your doorstep, it is a great time to be in the produce, water, milk, or propane delivery business.
4. A Way To Communicate: Customers need communication to know that they didn’t just give their credit card information to some random person on the World Wide Web and nothing is ever going to come of it. Your business will seem that much more legitimate and reliable if your customers, for example, receive a welcome email upon signing up that has more information about your products. You should also communicate with your customers when you receive their initial order, when their card has been processed, and when you deliver their products to their home. Of course, this is totally doable if you have ten customers. But what if you have 100? Or 1,000? Or 10,000!? Keeping communication with hundreds of customers is nearly impossible without some sort of automated system. And, thankfully, we’ve got one of those! Our home delivery software offers multiple modes of communication from welcome emails to delivery texts and updates, and everything is easy to use and set up based on your needs.
5. The Ability To Give Customers Options: Some customers are pickier than others, or maybe they have a vacation coming up and don’t want their delivery to sit on their front porch for a week. Every home delivery business, from water delivery to prepared meal kits, needs the ability to let customers dictate the frequency of their deliveries, what is or is not included with their delivery, and when to skip a particular delivery. If your website can’t handle these functions, you might need to consider working with a different web developer.
6. A Delivery Radius: When you run a delivery business, sometimes you need to make a tough call when a customer who is out of your delivery radius wants to purchase your product or service. While in general, the rule is that more customers are better than fewer customers, you also need to think about your return. If you have one customer who is ten miles further away than your second-furthest customer, is it going to be profitable for you to deliver to that customer? Often times, it helps to set a strict delivery radius. Stick with that area until you really start seeing profits from your business. If you are thriving and doing really well, then reevaluate that delivery radius to see if expanding it would be a good business move.
7. A Reliable Delivery Routing System: Of course, even if you have all of the above, you’re going to have trouble remaining successful if you do not have a way to efficiently and correctly make deliveries to your customers. Late deliveries, skipped deliveries, and wrong deliveries all add up in the eyes of the customer as bad service. With our delivery routing software, you don’t even have to think about your routes. Our system will automatically assign customers to a logical route, or you can make multiple routes based on the neighborhoods you want a particular driver to go to or based on the day of the week the delivery is made. Your drivers can mark off when a delivery has been made, sent an automated text to the customer, edit orders on the road, and even drag and drop the delivery map around a construction zone.

Bonus Must-Have: A Home Delivery Software That Does It All

At the end of the day, we know you have good products and we know you’re the expert on your business. Now you just need a way to run it without overwhelming yourself with spreadsheets. That’s where we come in! Our home delivery software truly does it all. From automated emails when a customer signs up or submits an order to inventory management to delivery route creation, everything is easily doable with your suite of administration tools.

To learn more about our customizable delivery management software, send us a message and we’ll set up a time to chat about if Delivery Biz Pro is right for your business!

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In order to keep your foot in the game, you need to make sure your service can compete with these other companies. People know that if they choose your service over a national one that they will be getting the freshest food, likely for a lower price, and that they are also supporting their local economy. However, one thing they might be wary of is whether or not this local business owner has the ability to get their orders to their door on time every week.

When it comes to delivering, we naturally trust big businesses whose names we recognize. Amazon can get you an item you ordered in less than 48 hours, yet if you order something from a random artist selling their work on Etsy, you might have to wait a couple of weeks. Even if you have the most punctual and accurate method of delivering meal kits to front doors everywhere, many people are still going to think, “Well, I saw a commercial for HelloFresh, so I bet they are really good at what they do.” And don’t get us wrong, these meal kit services are successful for a reason, but that doesn’t mean you can’t keep up with them and offer an equally good or better service.

Here’s How DBP Can Help

Delivery Biz Pro (DBP) is a full-service delivery software committed to helping your business succeed. We specialize in local businesses who provide a recurring delivery service to their region, whether they are delivering milk, water, propane, or in your case, meal kits.

A Customer Marketplace

When you use Delivery Biz Pro, our team of designers and developers will create a beautiful website where your customers can browse your product, add items to their cart, and place orders for delivery. Our goal is to showcase what your business can offer so more people stay on your website for longer. These sites are mobile-compatible, so whether someone is browsing on a desktop or an iPhone, they’ll see the best version of your website every time.

You have complete control and customization over the features of your website, but there are a few standard procedures that more business owners like to include. One such feature is an automatic confirmation email that gives customers peace of mind knowing that their order went through. You can also set it up to send reminder emails a day or two before the delivery is to be made, email promotional discounts to your customers, send out a “Thank You” email the first time a customer signs up, and so forth. All of these abilities help give your business credibility and ensures customers feel like they are getting a legitimate service.

Easy Inventory Management

With your suite of admin tools, you can also sell seasonal products for a certain date range, allow customers to create recurring orders, change delivery fees based on the customer’s location, promote featured products, and set up your website to automatically update when a specific product is out of stock.

Loading And Delivery

With these orders in place, you can print out or use a tablet to view a detailed order log so you know what needs to go in which meal kit box. When it’s time to load the trucks, the software can automatically generate delivery routes for drivers, as well as load sheets to help you load your trucks in a first-in-last-out fashion, or whatever load order works for you. With the routing software, you can generate multiple routes based on neighborhood or day of delivery, assign customers to multiple routes, and have complete control over whether your drivers are delivering based on mileage or travel time between houses. Your drivers can also make changes on the road if necessary, reroute themselves around construction, send follow-up emails to customers after drop-off, and more. These features are only the tip of the iceberg, and our professionals can help you along the way to find the perfect combination of tools and features to keep your business running smoothly.

All In One Place

Perhaps the best part about using our ordering and delivery software is that you only have to work with one company. Rather than have one company build your website and another manage your orders and a third handle driver routing, you can trust that our software will work seamlessly because we’ve designed it that way.

Try DBP Today

If you are interested in seeing more about what Delivery Biz Pro can do for you, then apply to use our delivery software and we’ll set up a time to chat. We want to make sure that we are the best choice for your business, which is why we like to do things a little old school and have a real conversation before you commit to buying our product. After all, our success depends on your success, and you can bet you’ve got a team of people here at DBP rooting for your success. Get in touch today!

The post Running A Meal Delivery Business? Let Our Software Help! appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

The truth is that many home delivery software solutions were designed to either cover a broad range of industries or function perfectly for only one specific industry. For example, maybe one software will work great as a water delivery software but lacks what a meal delivery software needs.

Delivery Biz Pro (DBP) is different. We know that a meal delivery is going to look different than a dairy delivery, and we know that your home delivery software needs to be tailored to your industry. We know that a local farmer making 100 deliveries a week will need something different than a propane business making 50,000 deliveries a week. With that in mind, we set out to create the best home delivery and routing software that is customizable and able to be tailored to your industry and your needs.

So, what makes our software better than the other delivery software options out there? When we started Delivery Biz Pro, we knew we wanted to create the best delivery software on the market that responded to all the “buts” you had about other software solutions. When you say, “This is good, but it could be better for me,” we address that “but” with a solution. One way we have done that is by making our software completely customizable. We have given you a comprehensive suite of administrative tools to use pretty much however you want, so you have control over how your customers browse your site and order items and how those products are delivered. Below, we’re going to discuss just a handful of ways you can customize your delivery software when you use Delivery Biz Pro.

“This is great, but I wish there was a way to let my drivers make changes on the road.”

Sometimes customers forget that they’re going out of town and need to cancel a delivery the day-of, and sometimes customers want to place an order after your driver has already left the building. Our software allows drivers to customize their experience as well, by altering routes based on time, deleting deliveries, taking new orders, and collecting payments. Your drivers are essential to your business, and equipping drivers with intuitive software allows your company as a whole to provide excellent service to your customers that goes above and beyond simple orders and deliveries.

“This is okay, but I wish customers knew that if they order this morning, it won’t make it to the delivery this afternoon.”

Like we mentioned above, what if customers want to change their order the day that their delivery is scheduled? If it works for your business, you can set an order cut-off time. Whether that is at midnight the day before the delivery is scheduled or 7:00 am or even noon after the driver has already left. If you have a water or propane delivery business and your drivers frequently carry extra inventory, then customers might be able to adjust their orders later (and this will alert drivers of changes, as well). If you have a meal delivery business where each box needs to be packed to the customer’s specifications, then you might need to make the cut-off a couple days before the delivery is scheduled. Again, this is customizable to work for your industry. And, of course, customers can also still shop for upcoming orders, but having this feature makes their deliveries more predictable.

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“This delivery software does a lot, but I wish it could text or email customers to remind them of deliveries.”

If a customer forgets they have a dairy delivery scheduled, they might forget to put a cooler on their front porch for the drop-off. This means the driver must decide to withhold their delivery or risk the customer showing up to spoiled milk — either way, it is likely to lead to an unhappy customer and a negative review. If your business and customers would benefit from order and delivery reminders, then you can easily set up the system to allow that. Customers can opt-in and choose their own reminder intervals (say, three days before, one day before, and day-of), and the system can send them an alert when their delivery has been dropped off.

“I like this, but I’d rather the routes be arranged differently.”

Do you want your drivers to make drop-offs based on the time it will take to get from house to house or the physical mileage between destinations? Do you have deliveries made all over the city based on the day of the week? Or do you need a way to create routes based on neighborhoods? However you want to route your customers, our delivery routing software can do it with the press of a few buttons. We know that home delivery businesses will need to schedule and assign routes in different ways based on their business model. Our system allows you to assign customers to routes by doing something as simple as drawing a circle on a map or you can allow your customers to choose what day they want their items dropped off and go from there. You can even assign the same customer to multiple routes or have your drivers use a drag-and-drop feature to change routes on-the-go.

“This software has a lot of bells and whistles, but it doesn’t work for the milk/propane/water delivery industry.”

Certain recurring home delivery industries rely on customers returning the containers their product came in — whether it be glass milk bottles, plastic water jugs, or propane tanks. However, the most customers you gain, the more difficult it becomes to keep track of who has what containers and who has returned them. Our software recognizes this and has customizable features in place to help drivers mark who left rinsed milk bottles on their porch and who hasn’t returned the last three propane tanks that they were delivered. With our delivery management software, your drivers can keep track of what has been returned and what hasn’t been and which customers have outstanding items. You can then determine whether or not you want your software to send reminder emails to those customers who could use a little nudge to get those milk bottles back.

Learn How DBP Can Help You

At Delivery Biz Pro, we are committed to helping you get the most out of your delivery software. From order management to routing, you can count on us to be here for you! Our software offers a lot of features (seriously, this isn’t just the tip of the iceberg, it’s a little ice cube floating next to the iceberg), and we are more than happy to get you set up with the features you need without overwhelming you with the ones you don’t. We’d love to spend some time getting to know you and your business model to determine how DBP can help your business grow. Get in touch with us today and we’ll schedule a time to chat about the difference a customizable delivery software can make.

The post Get To Know The Customizable Features Of Delivery Biz Pro appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

Keep reading to learn what sets out delivery software apart from the rest. We think you’ll like what you see! Or, feel free to reach out to us with any questions!

Our Four Keys To Success

To learn about our four keys to success, check out this helpful infographic and read below for more information!

1. Professional Customer Marketplace: A well-designed website can make or break a business in the 21st century. If a customer enters your website and they are greeted with a homepage that looks like it is straight out of 1999, their first thought is probably going to be, “These people must have gone out of business ten years ago because it doesn’t look like their website has been updated since Bush was president” — and hopefully they are talking about W. and not H.W.!  Outdated websites are perceived as less trustworthy and less credible than modern websites, and that can make your customers bounce back to their Google search before even giving your business a chance. For that reason, our first key to success is helping our clients create beautiful, sleek websites that are easy for both them and their customers to use. We make it easy for you to customize your website to fit your industry and make sure your customers know exactly what your business does the moment they click on your site. We know that most of the businesses who use our delivery software specialize in recurring deliveries, so we make it easy for your customers to set up weekly or monthly deliveries, customize their account, and make sure that the average customer has no problem navigating your website.
2. Robust Admin Tools: After you have a beautiful website, you can take advantage of the numerous administrative tools our delivery software has to offer. We offer admin tools to help streamline everything from billing to inventory so you always know where your customers, products, and website stand. These admin tools ensure that nothing is overlooked and that everything moves smoothly as customers make orders and drivers head out for delivery. You can easily view a customer’s account and order history, tack communication with a specific customer, disable users or put them on hold, send automated emails when a customer places an order or subscribes to your service and more. Our delivery software offers just about every tool you could need — and if we don’t, let us know and we’ll work to get you what you need. We are constantly updating our software and making it better for you, so your input and feedback is important in helping us to be our best.
3. Data Management: Our third key to success is safe data management. When you use DBP delivery software, you are not only putting your own trust in our product but you are using our software to process your customers’ personal information. We take that trust seriously and take measures to protect your and your customers’ data. Each delivery software installation is hosted in Amazon’s EC2 Cloud on its own individual server, meaning your website has full access to the CPU, RAM, and hard-drive resources to run smooth and fast. Your data will be automatically backed up twice daily, so you don’t have to worry about a total calamity and losing all of your information. We have multiple failover and recovery options in case anything happens, and we have a dedicated team of developers who handle security and server updates so you don’t need an in-house IT team. And that’s just the beginning! You can use your software to procure customer or inventory reports, view reports about sales and profits and other financial data, or even pull up a report about your customer’s birthdays so you can send them a special offer!
4. Mobile Driver Software: The last key to your success is mobile driver software. After all, we are “Delivery Biz Pro,” not “Brick And Mortar Biz Pro.” We want our software to be as mobile as your business is, and it is specially designed to make everything streamlined from the moment a customer visits your site and places an order to the moment their product is delivered to their house. A big part of this is delivery routing software. Our software can generate routes and update them based on new orders, allow drivers to make changes on the road, take payments, text customers, and skip deliveries. It can also help track things like milk bottle deposits.

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Learn More About Our Home Delivery Software Solutions

If you are a local business that thrives on a recurring delivery of produce, milk, propane, or something similar, you are most likely a great candidate for DBP delivery software. You’ll notice that unlike most delivery software options solutions, we have a button that says “Apply Now” and not “Buy Now.” We don’t want to sell you something that isn’t right for your business just to make a quick buck – that wastes our time and yours. We look at each business that comes to us individually to make sure that we are a good match. After all, this isn’t just a one-time transaction. We want to build a partnership with every one of our customers in order to give you the best service possible. When you choose DBP, you get more than just a great delivery software. You gain access to a team of designers and web developers here to help your business grow. Fill out our short application and we’ll schedule a time to hop on the phone and learn about each other’s’ business.  Or, if you have a quick question, feel free to contact your delivery software pros by phone or email any time!

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